Epic Ski Gear Delivery Specialist

Vail Resorts; Dover (VT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski/Mountain Perks

Employee Discounts

401(k) Retirement Plan

Employee Assistance Program

Training & development

Referral Program

Job summary

Vail Resorts in Dover, Vermont is hiring a Rental Delivery Specialist to kick off winter holidays by delivering equipment right to guest doors. You’ll work in small teams, deliver and fit ski/snowboard gear, and support multiple departments to exceed guest expectations.

We offer a competitive starting wage, a winter seasonal role, flexible Full Time and Part Time hours, and growth through our Epic Service training in a development-focused culture.

Qualifications

• Team player, enthusiastic, positive attitude
• Excellent communication, organizational skills, and attention to detail
• Previous customer service or sales experience preferred (we will train you!)
• Keen to learn new skills, open-minded
• Excellent time management and ability to handle a time-sensitive delivery schedule
• Self-starter able to work with minimal supervision
• Ability to work a flexible schedule (we’re also flexible to make the job work for you)

Responsibilities

• Receive order details from the Delivery Coordinator & setup ski/snowboard equipment to meet guest specifications (we will train you!)
• Work with other Delivery Specialists to organize, pack, and prepare orders for delivery
• Drive company-provided vehicles in winter conditions and maintain safe, professional driving standards
• Handle oneself professionally and courteously while inside guest residences, hotels, and lodges
• Fit guests to their equipment and explain proper, safe use (we’ll train you!)
• Answer any guest questions regarding their reservation, equipment, or the resort in general (we’ll train you!)
• Communicate with managers and team members in order to maximize efficiency
• Maintain a clean, organized work space
• Perform other duties as assigned by the manager on duty
• Act as manager on duty when scheduled
• All other duties as assigned

Skills

Team player

Communication

Organizational skills

Attention to detail

Customer service experience

Time management

Self-starter

Flexible schedule

Job description

Vail Resorts in Dover, Vermont is hiring a Rental Delivery Specialist to kick off winter holidays by delivering equipment right to guest doors. You’ll work in small teams, deliver and fit ski/snowboard gear, and support multiple departments to exceed guest expectations.

We offer a competitive starting wage, a winter seasonal role, flexible Full Time and Part Time hours, and growth through our Epic Service training in a development-focused culture.