WINGSTOP Cashier

WINGSTOP- BRANKER FOODS 8 LLC; Augusta (GA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Wingstop is seeking a cashier to take and relay orders to the kitchen, ensure accuracy, and balance cash at the end of shifts. The role requires quick communication with crew members and customers and a commitment to guest satisfaction in a fast-paced environment.

Responsibilities include greeting guests, handling in-person and phone orders, upselling, processing transactions, and maintaining a clean, organized front-of-house while following safety and uniform standards.

Qualifications

• Greet and welcome customers and facilitate orders.
• Upsell and maintain knowledge of menu items and promotions.
• Balance cash drawer and process payments accurately.

Responsibilities

• Greet and welcome customers entering the restaurant or calling into the restaurant.
• Place orders in-person and over the phone; upsell and knowledge of menu and sauces.
• Answer questions and make menu recommendations; monitor order times and verify items.

Skills

Cash handling

Customer service

Team player

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties & Responsibilities

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.