Wine Tasting Room Host & Guest Experience Pro

Delicato Family Vineyards; Napa (CA); On-site; USD 23,873 - 37,181; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO)

Wine & merchandise discounts

Job summary

Delicato Family Vineyards in Napa, CA is seeking a Tasting Room Attendant who will enhance wine sales while providing exceptional customer service. The ideal candidate will engage with customers, educate them about the brands, and assist with wine selections.

Responsibilities include customer interaction, handling sales transactions, and maintaining the tasting room's appearance. The position requires flexibility and a commitment to service excellence as well as some knowledge of winemaking techniques.

Qualifications

• Experience in customer service and operating a cash register preferred.
• Outstanding customer service skills and ability to work with the public.
• Professional appearance and demeanor.

Responsibilities

• Promotes wine sales and educates customers.
• Provides excellent customer service both in-person and via phone.
• Meets sales goals for wine and memberships.

Skills

Customer service skills

Effective communication

Flexibility in schedule

Basic winemaking techniques understanding

Computer skills

Education

Must be 21 years of age

Tools

Tasting Room software

Cash register

Job description

Delicato Family Vineyards in Napa, CA is seeking a Tasting Room Attendant who will enhance wine sales while providing exceptional customer service. The ideal candidate will engage with customers, educate them about the brands, and assist with wine selections.

Responsibilities include customer interaction, handling sales transactions, and maintaining the tasting room's appearance. The position requires flexibility and a commitment to service excellence as well as some knowledge of winemaking techniques.