Wine Tasting Room Experience Lead

Maryhill Winery; Goldendale (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

60% Tip Share

Employee discount

Sick leave accrual

Career growth opportunities

Employee Assistance Program

Job summary

Maryhill Winery in Goldendale is seeking a Tasting Room Ambassador to deliver outstanding customer service and share the passion for wine. No prior wine knowledge is required, as a comprehensive training program will prepare you to succeed in a fun, welcoming setting.

The role emphasizes a positive attitude, high energy, and a commitment to the winery’s mission. Join a team that values guest experience and continued growth within the company.

Qualifications

• Must be a minimum of 21 years old.
• Food Service and MAST Permits are required.
• Ability to work in a fast-paced environment and switch between tasks efficiently.
• Strong communication and customer service skills.
• Passion for wine and a desire to share that knowledge with others.

Responsibilities

• Seating guests, taking and delivering food/beverage orders, bussing tables.
• Perform customer wine tastings, at bar and table service.
• Wine and Club sales.
• Hosting large groups or tours.
• Assist customers with purchases and carry/transport purchases to their vehicle.
• Answer phones: filling telephone wine orders, taking reservations, and providing general customer service.
• Cleaning tasks to maintain the Tasting Room and dining areas, stocking inventory, bathroom cleaning, washing dishes and glassware.
• Operate POS system, cash handling & entering customer data into the database.
• Participate in scheduled staff meetings & training sessions.
• Other duties as assigned by the Tasting Room Manager.

Skills

Customer service

Communication

Multitasking

Adaptability

Fast-paced environment

Tools

POS system

Job description

Maryhill Winery in Goldendale is seeking a Tasting Room Ambassador to deliver outstanding customer service and share the passion for wine. No prior wine knowledge is required, as a comprehensive training program will prepare you to succeed in a fun, welcoming setting.

The role emphasizes a positive attitude, high energy, and a commitment to the winery’s mission. Join a team that values guest experience and continued growth within the company.