Wine Supervisor / Key Carrier

Florida Fine Wine and Spirits, LLC; Port Saint Lucie (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Job summary

Florida Fine Wine and Spirits, LLC is seeking a Supervisor in Port Saint Lucie, Florida, to support the management team and foster a culture of exceptional service. The ideal candidate will manage store operations, enhance team capabilities, and comply with regulations.

Applicants should have retail experience, strong interpersonal skills, and the ability to work flexible hours, including evenings and weekends. Benefits include paid time off, health plans, and career development opportunities.

Qualifications

• Preferred: High school diploma or equivalent.
• 1-3 years of retail experience, minimum 1 year in a supervisory role.
• Strong interpersonal skills and team-player mentality.

Responsibilities

• Deliver outstanding customer service and create a welcoming atmosphere.
• Supervise, train, and develop team members.
• Ensure compliance with laws related to alcohol sales.

Skills

Customer service

Team supervision

Interpersonal skills

Problem resolution

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

About the Role

As a Supervisor, you will support the management team in growing our company brand, manage store operations, build a sales and service culture, and deliver best‑in‑class service.

Responsibilities

• Deliver outstanding customer service and create a welcoming, knowledgeable store atmosphere.
• Supervise, train, and develop team members, enhancing product knowledge and sales skills.
• Ensure compliance with all applicable laws and regulations related to alcohol sales and maintain a safe store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent (preferred).
• 1‑3 years of experience with at least 1 year in a supervisory role within retail.
• Strong interpersonal skills and a team‑player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Physical Requirements

• Must be 21years of age or older.
• Walk, bend, and stand for 8‑10hours a day.
• Safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50lbs overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & more

Legal

Total Wine & More is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination. We provide reasonable accommodations during all aspects of the employment process, and maintain a drug‑free workplace.