Wine & Spirits Specialist & Guest Experience Leader

ABC Liquors, Inc.; Estero (FL); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Tuition reimbursement

Health insurance (wellness-based)

Dental and vision plans

Company-matching 401K

Employee discounts on wine and spirits

Employee assistance program (EAP)

Pet insurance

Job summary

ABC Fine Wine & Spirits in Estero, FL seeks a customer-focused team member to help guests with wine and spirit recommendations and to lead product knowledge education for staff. You will assist with tastings, events, and store operations while maintaining a high standard of guest service.

The role requires 6 months to 1 year in wine/spirits or retail, with flexibility for evenings, weekends, and holidays. Training and career growth opportunities are provided.

Qualifications

• 6 months to 1 year in wine/spirits or retail is a plus.
• Experience in a retail or customer-service environment preferred.
• Able to greet guests and provide knowledgeable recommendations.

Responsibilities

• Assist guests with wine and spirit recommendations.
• Lead product knowledge education for team members.
• Maintain store cleanliness and restock shelves.
• Operate POS and process transactions.
• Support with store operations, events, and tastings.

Skills

Customer service

Product knowledge

POS handling

Staff training

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

ABC Fine Wine & Spirits in Estero, FL seeks a customer-focused team member to help guests with wine and spirit recommendations and to lead product knowledge education for staff. You will assist with tastings, events, and store operations while maintaining a high standard of guest service.

The role requires 6 months to 1 year in wine/spirits or retail, with flexibility for evenings, weekends, and holidays. Training and career growth opportunities are provided.