Guest-Focused Retail Associate — Wine & Spirits

ABC Liquors, Inc.; Marco Island (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

ABC Fine Wine & Spirits on Marco Island is seeking Retail Team Members to create a welcoming and educational guest experience. You will greet guests, operate the POS, verify IDs for age-restricted products, and help stock and merchandise. This role supports store goals and maintains clean, organized spaces, including coolers and stockrooms.

The position requires flexibility for nights, weekends, and holidays. Prior retail experience isn’t required, but customer-facing skills are a plus.

Qualifications

• Must greet Guests and provide friendly service throughout visit.
• Operate POS accurately, including transactions, discounts, rewards, and cash handling.
• Maintain Responsible Vendor status for alcohol purchases with proper ID verification.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
• Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas, and customer-facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

Skills

Guest service

POS operation

Age verification

Merchandising

Cash handling

Tools

POS system

Job description

ABC Fine Wine & Spirits on Marco Island is seeking Retail Team Members to create a welcoming and educational guest experience. You will greet guests, operate the POS, verify IDs for age-restricted products, and help stock and merchandise. This role supports store goals and maintains clean, organized spaces, including coolers and stockrooms.

The position requires flexibility for nights, weekends, and holidays. Prior retail experience isn’t required, but customer-facing skills are a plus.