Wine & Spirits Retail Guest Service Associate

ABC Fine Wine & Spirits, Inc.; Cape Coral, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid vacation

Tuition reimbursement

ABC University training

Wellness health insurance

Dental and vision plans

Company-match 401K

Employee discounts

Employee assistance program

Pet insurance

Job summary

ABC Fine Wine & Spirits, Inc. is seeking Retail Team Members to create a welcoming guest experience, drive sales, and keep the store clean and stocked. You will greet guests, operate the POS, verify IDs for alcohol, learn products, and support merchandising and stock duties in a fast-paced environment.

The role requires flexibility for nights, weekends, and holidays, with comprehensive training and advancement opportunities within ABC’s extensive store network.

Qualifications

• The candidate must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• No prior retail experience required, though customer-facing experience is a plus.

Responsibilities

• Greet guests and provide prompt, friendly service throughout their visit.
• Operate POS accurately, process transactions, discounts, rewards, and cash handling.
• Maintain Responsible Vendor status and verify age for alcohol purchases.
• Learn ABC’s wine, spirits, beer, cigars, and Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation.
• Increase sales and help meet store goals.
• Receive, unload, validate invoices, and stock deliveries.
• Maintain clean, safe store, stockroom, and public areas.
• Assist with property upkeep and wrap gifts when needed.
• Stay current on training, policies, and product knowledge.
• Perform additional duties as assigned by Store Leadership.

Skills

Guest service

POS operation

Age verification

Merchandising

Stock management

Cash handling

Team collaboration

Tools

POS system

Job description

ABC Fine Wine & Spirits, Inc. is seeking Retail Team Members to create a welcoming guest experience, drive sales, and keep the store clean and stocked. You will greet guests, operate the POS, verify IDs for alcohol, learn products, and support merchandising and stock duties in a fast-paced environment.

The role requires flexibility for nights, weekends, and holidays, with comprehensive training and advancement opportunities within ABC’s extensive store network.