Wine & Spirits Cashier

Festival Foods; Appleton (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a well-respected grocery chain as a Wine and Spirits Cashier. In this part-time role, you'll provide exceptional customer service, assist guests in selecting the perfect wine or spirits, and ensure the department meets high standards. Enjoy the benefits of a supportive work environment, including a generous discount on groceries and flexible scheduling. This position offers a unique opportunity to engage with customers and contribute to a vibrant community atmosphere. If you are passionate about providing outstanding service and have a knack for helping others, this is the perfect role for you.

Benefits

15% Associate Discount

Weekly Pay

Vision Insurance

Dental Insurance

401(k) Plan

Employee Stock Ownership Plan

Paid Parental Leave

Fitness Reimbursement Program

Qualifications

• Must be at least 21 years old for wine sampling.
• Ability to effectively deal with customers.

Responsibilities

• Maintain outstanding customer service in the Wine and Spirits department.
• Accurately process transactions and assist guests.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Education or equivalent

Job description

Location : Name

Appleton - Northland

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Wine and Spirits Cashier

FLSA Status: Hourly

Reports To: Wine and Spirits Department Manager

Responsible for maintaining outstanding customer service and working closely with all Wine and Spirits associates to ensure all company policies and procedures are followed, department goals and objectives are obtained, and associates’ needs are met.

Wine & Spirits Associates have the opportunity to personalize a guest’s experience by providing expertise on the best Wine & Spirits products for all occasions; from wine pairings to local craft beer flavors, these associates are ready to guide our guests to the perfect selection.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures all department standards are met in the Wine and Spirits department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity.
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
• Communicates and works cooperatively with vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations.
• Provides customer service to guests.
• Assists guests with finding items they are looking for on the sales floor.
• Maintains an awareness of all promotions and advertisements.
• Accurately and efficiently processes transactions and maintains all cash and media at the registers.
• Takes orders and other special requests.
• Answers the telephone and assists callers using proper phone etiquette.
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
• Checks out customer purchases on a cash register.
• Maintains orderly appearance of the register area and stocks supplies.
• Supports and executes superior customer service.
• Performs other duties as assigned.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• High School Education or equivalent combination of education and experience.
• Must be at least 21 years of age to sample products sold in the wine and spirits department.
• Ability to deal tactfully and effectively with customers.
• Good oral and written communication skills.
• Thorough understanding of all safety requirements and company safety policies.
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
• Must be over the age of 18.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The employee must possess the ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• This position requires the employee to have full range of upper body motion to occasionally lift stock and perform repetitive tasks for prolonged periods.
• Must possess functional sensory abilities to visually monitor the store, create attractive displays, and operate equipment.
• The position requires the employee to lift up to 50 pounds on an occasional basis.
• Working conditions consist of occasional exposure to extreme temperatures.

WORK SCHEDULE

The Wine and Spirits Cashier is an hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being, including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans.

Address

1200 W Northland Ave

City

Appleton

State

WI

Postal Code

54914