Wine Specialist & Customer Experience Lead

The Press Club Grill; Santa Monica (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

50% off meals

20% off in-store purchases

Bonuses and sales rewards

Career growth opportunities

401k with 4% match

Paid Vacation

Health benefits

Job summary

Erewhon Market in Santa Monica, CA is seeking a Wine Department Associate to deliver exceptional customer service and wine recommendations. You will maintain displays, stock shelves, verify pricing, and keep back stock organized while following health and safety standards.

Ideal candidates have experience in wine sales or stocking, strong communication, and the ability to lift 35–50 lbs as needed. This role offers benefits and opportunities for growth within a bustling market.

Qualifications

• Experience in wine sales or stocking is a plus.
• Strong communication and customer service skills.
• Ability to manage time effectively and multitask in a busy environment.

Responsibilities

• Provide excellent customer service and address customer needs promptly.
• Be knowledgeable about wine selections and offer recommendations.
• Maintain fresh, appealing displays; stock and rotate products; check codes.
• Ensure accurate department signage and pricing.
• Stock and dust wine and grocery shelves; maintain back stock.
• Follow health and sanitation procedures and safe work practices.
• Other duties as assigned by management.

Skills

Customer service

Wine knowledge

Time management

Physical stamina

Job description

Erewhon Market in Santa Monica, CA is seeking a Wine Department Associate to deliver exceptional customer service and wine recommendations. You will maintain displays, stock shelves, verify pricing, and keep back stock organized while following health and safety standards.

Ideal candidates have experience in wine sales or stocking, strong communication, and the ability to lift 35–50 lbs as needed. This role offers benefits and opportunities for growth within a bustling market.