Wine Shop Supervisor: Lead Team & Elevate Service

Florida Fine Wine and Spirits, LLC; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance coverage

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Florida Fine Wine and Spirits, LLC is looking for a Supervisor to manage store operations and support our brand's growth in Orlando, Florida. You will be responsible for delivering outstanding customer service and training team members while ensuring a safe and compliant store environment.

The ideal candidate will have retail experience, strong interpersonal skills, and the ability to resolve customer issues effectively. We offer a range of benefits including paid time off, health care plans, and a 401(k).

Qualifications

• 1-3 years of experience in retail, with at least 1 year in a supervisory role.
• Strong interpersonal skills and ability to work in a team.
• Experience resolving customer issues and coaching peers.

Responsibilities

• Deliver outstanding customer service and create a welcoming store atmosphere.
• Supervise, train, and develop team members.
• Ensure compliance with laws related to alcohol sales.

Skills

Customer service

Team management

Conflict resolution

Point-of-sale systems

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Florida Fine Wine and Spirits, LLC is looking for a Supervisor to manage store operations and support our brand's growth in Orlando, Florida. You will be responsible for delivering outstanding customer service and training team members while ensuring a safe and compliant store environment.

The ideal candidate will have retail experience, strong interpersonal skills, and the ability to resolve customer issues effectively. We offer a range of benefits including paid time off, health care plans, and a 401(k).