Wine-Savvy Resort Waitstaff for Guest Experience

Westin-Hapuna-Beach-Resort; Waimea/Kamuela (HI); On-site; USD 25,000 - 39,000; Full time

Job summary

Westin Hapuna Beach Resort in Hawaii seeks an attentive MKR Waitstaff for the FB Restaurant. You will set tables, greet guests, take orders, and serve food and beverages to standards.

You will input orders in the POS, assist with wine recommendations, present checks, and process payments. Must be 18+, and complete responsible alcohol service training within 30 days; health clearance is required.

Qualifications

• Must be at least 18 years old to serve and sell alcoholic beverages.
• Must be trained in responsible alcohol service within 30 days of hire.
• Must be able to read and write to perform job duties.
• Department of Health TB test clearance required.

Responsibilities

• Set up dining room and ensure proper table settings.
• Welcome guests and greet them warmly; provide personalized service.
• Take food and beverage orders and input into the resort POS system.
• Follow liquor laws and hotel policies in serving alcohol.
• Present checks and process payments; upsell menu items and wine.
• Maintain clean work area and stocked stations; assist elsewhere as needed.

Skills

Customer service

Wine knowledge

POS system

Upselling

Communication

Multitasking

Tools

POS system

Wine key

Espresso machine

Job description

Westin Hapuna Beach Resort in Hawaii seeks an attentive MKR Waitstaff for the FB Restaurant. You will set tables, greet guests, take orders, and serve food and beverages to standards.

You will input orders in the POS, assist with wine recommendations, present checks, and process payments. Must be 18+, and complete responsible alcohol service training within 30 days; health clearance is required.