Wine Retail Supervisor

Eataly North America; West Palm Beach (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Job summary

Eataly North America in West Palm Beach, FL, seeks a Wine Shop Lead to deliver exceptional guest service, drive sales and manage wine store operations. You will educate guests about Italian wines, assist with tastings and help stock and rotate merchandise to maintain top quality.

This role requires 2+ years in wine sales, a high school diploma or equivalent, strong math skills, and the ability to work evenings and weekends onsite.

Qualifications

• High school graduate or equivalent.
• 2+ years of wine sale experience.
• Basic math skills.
• Extensive knowledge of wine, in particular Italian wine.

Responsibilities

• Provide prompt, efficient and friendly guest service.
• Educate guests about Italian wine and assist with wine tastings.
• Receive and stock wine and store merchandise.
• Assist with wine store inventory, invoice review and requisitions.
• Rotate, face, replenish merchandise and ensure highest quality standards are met.
• Answer the telephone promptly and provide friendly, helpful service to customers.
• Assist with scheduling and administrative duties.
• Perform other duties as required or assigned.

Skills

Wine sales

Math skills

Italian wine knowledge

Education

High school diploma or equivalent

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

• Compensation: from USD 25 - hourly

The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Retail Manager. Reports to the Store Retail Manager.

• Provides prompt, efficient and friendly guest service
• Educates guests about Italian wine and assists with wine tastings
• Receives and stocks wine and wine store merchandise
• Assists with wine store inventory, invoice review and requisitions
• Rotates, faces and replenishes merchandise and ensures highest quality standards are met
• Answers the telephone promptly and provides friendly, helpful service to customers who call
• Assists with scheduling and administrative duties
• Performs other duties as required or assigned

Qualifications

• High school graduate or equivalent
• 2+ years of wine sale experience
• Basic math skills
• Extensive knowledge of wine, in particular Italian wine

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!