Wine Shop Lead: Italian Wines & Guest Experience

Eataly; West Palm Beach (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Eataly West Palm Beach is seeking a Wine Retail Supervisor to lead the wine shop team and drive guest service and sales in a vibrant marketplace. You will educate guests on Italian wines, help with tastings, receive and stock wine, manage inventory and invoices, assist with scheduling and administrative duties, and always uphold our highest quality standards.

Join a team dedicated to quality, education, and an exceptional guest experience with flexible onsite scheduling, including evenings and

Qualifications

• High school graduate or equivalent.
• 2+ years of wine sale experience.
• Basic math skills.
• Extensive knowledge of wine, in particular Italian wine.

Responsibilities

• Provides prompt, efficient and friendly guest service.
• Educates guests about Italian wine and assists with wine tastings.
• Receives and stocks wine and wine store merchandise.
• Assists with wine store inventory, invoice review and requisitions.
• Rotates, faces and replenishes merchandise and ensures highest quality standards.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Assists with scheduling and administrative duties.
• Performs other duties as required or assigned.

Skills

Wine sales experience

Basic math skills

Education

High school or equivalent

Job description

Eataly West Palm Beach is seeking a Wine Retail Supervisor to lead the wine shop team and drive guest service and sales in a vibrant marketplace. You will educate guests on Italian wines, help with tastings, receive and stock wine, manage inventory and invoices, assist with scheduling and administrative duties, and always uphold our highest quality standards.

Join a team dedicated to quality, education, and an exceptional guest experience with flexible onsite scheduling, including evenings and