Wine Market & Tasting Room Manager

LaBelle Winery; Derry (NH); On-site; USD 55,000 - 60,000; Full time

Job summary

LaBelle Winery in Derry, NH seeks a personable and energetic Market leader with deep knowledge of wine and food to drive daily operations and guest experiences. This role emphasizes staff hiring, training, scheduling, and ensuring top-notch service across Market, LaBelle Lights, and The Winemaker’s Kitchen initiatives.

Responsibilities include managing inventory, coordinating with vendors, and executing growth plans while maintaining brand messaging and exceptional customer satisfaction.

Qualifications

• A passion for and sound knowledge of wine, food, and related industries.
• Proven sales ability and customer service mindset.
• Strong interpersonal and communication skills with a focus on team leadership.
• Excellent organizational skills and attention to detail.
• Ability to prioritize multiple tasks and meet deadlines.
• Demonstrated leadership and people-management capabilities.
• Commitment to delivering a high-quality guest experience.

Responsibilities

• Embody LaBelle Winery Core Values at all times.
• Hire, train, and manage Market staff effectively.
• Advise staff on resolving client issues and delivering customer service.
• Manage staff schedules and day-to-day Market operations.
• Ensure Market cleanliness and orderly front/back of house areas.
• Oversee customer interactions to boost loyalty and reputation.
• Maintain SOPs and update operations as needed.
• Drive sales and growth initiatives and ensure brand messaging consistency.
• Manage online/internet sales, POS systems, and shipping orders.
• Analyze and report sales data; ensure accounting and inventory procedures are followed.
• Create attractive product displays and greet visitors to promote wine, market food, and merchandise.
• Handle purchasing, shipping documents, and wine shipments to reciprocal states.
• Maintain monthly wine and merchandise inventory and coordinate vendor orders.
• Collaborate with Market chef to develop seasonal menu items and gift basket programs.
• Oversee Gift Card program and donations; support Market and LaBelle Lights activities.

Skills

Sales ability

Interpersonal skills

Attention to detail

Task prioritization

Leadership

Communication

Customer service

Physical ability

Job description

LaBelle Winery in Derry, NH seeks a personable and energetic Market leader with deep knowledge of wine and food to drive daily operations and guest experiences. This role emphasizes staff hiring, training, scheduling, and ensuring top-notch service across Market, LaBelle Lights, and The Winemaker’s Kitchen initiatives.

Responsibilities include managing inventory, coordinating with vendors, and executing growth plans while maintaining brand messaging and exceptional customer satisfaction.