Wine & Inn Guest Experience Specialist

Wine Industry Expo; Northern (KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Tips shared among staff

Job summary

Deer Creek Winery in Uniontown seeks a full-time Customer Service Specialist to enhance guest experiences at our Winery & Inn B&B. The role centers on counter/retail sales of our wines and helping guests relax during their stay.

Responsibilities include using the sales process, learning our wines, and assisting in kitchen/cleaning tasks as needed. Weekend work is required and tips are split among staff after training.

Qualifications

• Provide amazing customer-centric experiences for all guests.
• Learn about our wines and be able to make suggestions to guests.
• Be able to work in many areas of the Winery & Inn B&B.

Responsibilities

• Provide amazing customer-centric experiences for all guests.
• Utilize a provided sales process to achieve personal and company goals.
• Work in the kitchen area and perform light cleaning.

Skills

Customer service

Wine knowledge

Sales process

Job description

Deer Creek Winery in Uniontown seeks a full-time Customer Service Specialist to enhance guest experiences at our Winery & Inn B&B. The role centers on counter/retail sales of our wines and helping guests relax during their stay.

Responsibilities include using the sales process, learning our wines, and assisting in kitchen/cleaning tasks as needed. Weekend work is required and tips are split among staff after training.