Vino Volo Associate

Paradies Lagardere Default; St. Louis (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Holiday pay

401(k)

Discounts on products

Job summary

Paradis Lagardère’s Vino Volo division in St. Louis is seeking passionate hospitality professionals to deliver a first-class guest experience. You will greet guests, take orders, and showcase wine knowledge while contributing to sales and service excellence in a fast-paced setting.

Join a diverse, inclusive team offering benefits, paid time off, and holiday pay. Training is provided for wine pairing and guest engagement to enhance career growth within our award-winning travel retail organization.

Qualifications

• Customer-focused hospitality experience.
• Strong communication and interpersonal skills.
• Interest or knowledge in wine and food pairings (training provided).
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Warmly greet and engage guests; take food and beverage orders; provide menu knowledge.
• Create a welcoming experience that leaves a lasting impression.
• Demonstrate wine knowledge, including flavor profiles and pairings; upsell flights, glasses, and bottles.
• Process all POS transactions accurately and efficiently; build guest loyalty.
• Collaborate with team to ensure operational excellence and a clean, organized workspace.
• Support multiple areas of operation as needed and address guest concerns professionally.

Skills

Hospitality

Communication

Wine knowledge

Teamwork

Tools

POS system

Job description

Join Paradies Lagardère,an award-winning and innovative airport concessionaire known for delivering exceptional retail and dining experiences across the country. We are seeking passionate, service-driven individuals to join our team in a dynamic, diverse, and inclusive environment. Whether part-time, full-time, or seasonal, our opportunities place you at the center of exciting, high-energy concepts that keep travelers coming back year after year.

At Vino Volo, you’re not just joining a team—you’re becoming part of a brand that elevates the travel experience through wine, hospitality, and meaningful guest connections.

Great Reasons to Work With Us

• Career advancement opportunities across a growing organization
• Fun, fast-paced, and team-oriented work environment
• Medical benefits (for eligible associates)
• Company-paid time off
• Premium pay for worked holidays
• 401(k) program
• Online learning and development platform
• Associate recognition programs
• Merchandise and dining discounts

How You Make an Impact

Working for Vino Volo, a Paradies Lagardère company, gives you the opportunity to create a meaningful and positive impact on both guests and the environment. As travel continues to evolve, our teams remain committed to delivering safe, high-quality experiences that customers can trust.

In this role, you will be responsible for delivering a first-class guest experience while supporting sales and operational excellence.

Key Responsibilities

• Warmly greet and engage guests, take food and beverage orders, and provide detailed menu knowledge
• Create a welcoming and memorable experience that leaves a lasting first and final impression
• Demonstrate strong wine knowledge, including flavor profiles, pairings, and pricing
• Identify opportunities to enhance the guest experience through thoughtful upselling of wine flights, glasses, food pairings, and retail bottles
• Accurately and efficiently process all point-of-sale transactions
• Build guest loyalty by delivering consistent, high-quality service
• Maintain a clean, organized, and visually appealing work environment
• Support all areas of the operation as needed, including seating, stocking, answering phones, and general upkeep
• Collaborate with team members and leadership to ensure operational excellence
• Address and resolve guest concerns professionally and promptly
• Maintain current alcohol service certification and ensure responsible service at all times

What We’re Looking For

• Passion for hospitality and creating elevated guest experiences
• Strong communication and interpersonal skills
• Interest or knowledge in wine and food pairings (training provided)
• Ability to thrive in a fast-paced, high-volume environment
• Team-oriented mindset with a willingness to support overall operations
• Commitment to professionalism, service excellence, and brand standards

Paradies Lagardère is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, genetic information, or any other protected status.

We are committed to fostering a diverse and inclusive workplace where all individuals feel valued and supported. Reasonable accommodations are available for applicants with disabilities throughout the hiring process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.