Windows & VMware Admin — Incident Lead & ITIL Pro

Sonsoft Inc; Omaha (NE); On-site; USD 70,000 - 90,000; Full time

Job summary

A growing tech firm in Omaha, Nebraska is seeking a skilled individual to provide support for Level 2 and Level 3 Windows servers, execute patch management, and lead incident resolution. The ideal candidate will have at least 4 years of experience in Windows and VMware technologies, with strong knowledge of network services including DNS and DHCP. This is a full-time and permanent opportunity, restricted to U.S. citizens and specific visa holders only.

Qualifications

• At least 4 years of experience in Windows and VMware technologies.
• Provide support for Level 2 and Level 3 Windows servers.
• Strong understanding of service transition and improvement processes.

Responsibilities

• Technical lead for major incident resolution.
• Execute monthly patch management and correlate incident trends.

Skills

Windows technologies

VMware

Cisco UCS

Network services

Active Directory

DNS

DHCP

ITIL process

Incident management

Problem management

Job description

A growing tech firm in Omaha, Nebraska is seeking a skilled individual to provide support for Level 2 and Level 3 Windows servers, execute patch management, and lead incident resolution. The ideal candidate will have at least 4 years of experience in Windows and VMware technologies, with strong knowledge of network services including DNS and DHCP. This is a full-time and permanent opportunity, restricted to U.S. citizens and specific visa holders only.