Senior IT Engineer: VMware & Windows Server Expert

Direct Staffing Inc; Plano (TX); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

A Staffing Services Company is looking for an experienced IT Support Specialist to manage a variety of technical issues and assist end users. The candidate will need expertise in VMware and Windows Server, and should excel in customer service. Responsibilities include troubleshooting hardware and software issues, managing service desk tickets, and consulting with users. The ideal candidate is adaptable, willing to learn, and has a solid technical background, providing support during standard and after-hours as needed.

Formación

• Experience with VMware ESXi and VCenter.
• Advanced knowledge of Windows Server and Active Directory.
• Strong customer service skills.

Responsabilidades

• Diagnose and resolve computer malfunctions.
• Service desk activities including ticket resolution.
• Consult with end users to determine system requirements.

Conocimientos

VMware ESXi / VCenter 5.0 and newer

Windows Server 2008 R2 and newer

Active Directory

Group Policy

PowerShell

Exchange 2007 and/or newer

SAN and NAS devices

Firewalls / Routers / Switches

SSL VPN and IPSEC VPN tunnels

Herramientas

vRanger

AppAssure

Backup software

Descripción del empleo

A Staffing Services Company is looking for an experienced IT Support Specialist to manage a variety of technical issues and assist end users. The candidate will need expertise in VMware and Windows Server, and should excel in customer service. Responsibilities include troubleshooting hardware and software issues, managing service desk tickets, and consulting with users. The ideal candidate is adaptable, willing to learn, and has a solid technical background, providing support during standard and after-hours as needed.