Windows Systems Administrator

Cal Poly Pomona; Pomona (CA); On-site; USD 81,000 - 107,000; Full time

Job summary

Cal Poly Pomona is seeking a Windows Systems Administrator to join the Cloud department within the Division for Information Technology. The role focuses on operating system and server administration, orchestration of on-prem and cloud services, and supporting campus applications such as ESRI ArcGIS and Office 365.

The successful candidate will design, implement, and maintain scalable infrastructure, automate tasks with PowerShell, and ensure system security and performance.

Qualifications

• Bachelor's Degree or equivalent in a related field.
• Four years of relevant experience required.
• Advanced knowledge of operating systems, servers, and infrastructure.
• Ability to plan, organize, and prioritize multiple time-sensitive tasks.
• Strong communication and interpersonal skills.

Responsibilities

• Provide OS and application support for campus systems.
• Develop and upgrade system configurations and automation scripts.
• Monitor performance and security for on-prem and cloud environments.
• Evaluate and design cloud services for campus deployments.
• Collaborate with IT Service Desk and other teams for documentation and training.

Skills

Operating systems knowledge

Server administration

Scripting languages

Analytical skills

Communication skills

Education

Bachelor's Degree - Equivalent to a bachelor's degree in a related field

Tools

Windows Server

PowerShell

Job description

Windows Systems Administrator

Job No: 562855
Work Type: Staff
Location: Pomona
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)

Type of Appointment: Full-time, Probationary
Job Classification: Systems AdministratorIII
Anticipated Hiring Range: $7,284 -$9,611 permonth
Work Schedule: Monday - Friday, 8:00am -5:00pm

THE DEPARTMENT

The Division for Information Technology provides innovative,strategic, and cost-appropriate technology services incollaboration with the campus community to advance the mission ofthe University. Technology services are recognized as an essentialresource in furthering the University's mission. IT will providetechnology solutions, expert consultation, and leadership resultingin numerous enhancements to the advancement of learning andknowledge and to the effectiveness of campus support services andbusiness processes for the entire University. The Cloud departmentprovides central technology support for the design, development,security, and maintenance of campus-wide computing infrastructure,including: email, web services, intranet services, directoryservices, account management for technology access, as well asvarious server operating system environments and databases,including UNIX, Linux, and Windows for the support of campusapplications such as PeopleSoft, Canvas, Office 365, AWS, Oracle,and network management.

DUTIES AND RESPONSIBILITIES

Operating Systems and Application Support

• Ensure operating system software is properly installed, tested,and tuned to maximize operating efficiency. Examples of typicalwork activities include: Develop and implement plans for fullyintegrated systems, including operating systems, network systems,database systems, and applications such as ESRI ArcGIS.
• Develop plans, schedules, documentation, and requirements forthe installation and maintenance of new and/or revised software. Install, configure, and tune operating systems software for optimalperformance
• Provide escalated technical support to Cal Poly Pomona and ITdivision staff, as assigned. Duties may include providing bothon-site and telephone support for resolution of operating systemand applications, as required. Support areas may include ESRIArcGIS, M365, Persona, and other campus applications.
• Work closely with the IT Service Desk to understand the phonesupport model, provide technical documentation for IT Service Deskuse, and provide direct support and training for IT Service Deskstaff.
• Prepare reports summarizing departmental technicalactivities.
• Incumbent may be required to respond to inquiries from staffoutside of normal business hours in support of campusoperations.

Scripting and Programming

• Customize and upgrade operating and related systems to meetongoing user needs. Examples of typical work activities include:Plan and implement modifications and upgrades to systemconfiguration to improve utilization based on analysis ofapplication and production requirements.
• Develop scripts and programs using PowerShell, C#, and otherprogramming languages to automate central and critical campusservices, cloud infrastructure storage administration, and usermanagement tasks.
• Document operations procedures, installation methodologies, andmodifications.
• Build automation scripts and policies to manage and deployservices in a cloud laaS environment.

Performance and Security Monitoring

• Evaluate level of systems operation and recommend measures to improve overall performance and security of on-prem and cloudsolutions. Examples of typical work activities include: Conductanalytical studies of system processing time and resource capacity, measuring system performance against predetermined or standardbenchmarks (e.g., operating time, error rates, and types)
• Determine system compatibility and performance, and impact of integration with new systems or upgrades.
• Provide security analysis for enterprise-level server and cloudsystems
• Develop and carry out appropriate periodic maintenanceprocedures, diagnose and correct errors, maintain appropriaterecords, produce and carry out specified change controlprocesses.
• Monitor security bulletins for software in use in the serverenvironment.
• Assess criticality of security patches and make recommendationsto management as to the potential impact of the relatedvulnerability.

Architecture and Design Review

• Provide an architecture and design review of new and existingproducts and projects as requested by management. Examples oftypical work include: Assess the system's ability to integrate intoexisting infrastructure.
• Evaluate cloud services available to the campus to identify theoptimal deployment.
• Evaluate the security of the system.
• Determine the ongoing supportability and viability of thesystem.

QUALIFICATIONS

• Bachelor's Degree - Equivalent to a bachelor's degree in arelated field.
• Four years of relevant experience.
• Additional experience which demonstrates acquired andsuccessfully applied knowledge and abilities shown above may besubstituted for the required education on a year-for-yearbasis.
• An advanced degree in a related field may be substituted forthe required experience on a year-for-year basis.
• General knowledge of operating systems, servers, andinfrastructure and server administration as well as related systemadministration concepts, principles, and techniques.
• General knowledge of the assigned computer operating systems,systems analysis, and systems-level programming.
• Organizational and time management skills to plan, organize,and prioritize work.
• Demonstrated communication and interpersonal skills to gatherinformation from users, communicate technical issues effectively,and draft documentation.
• Demonstrated general knowledge and ability to configure dataand troubleshoot system issues.
• Ability to use appropriate operating systems and scriptinglanguages and ability to perform system-level programming in adistributed, networked environment.
• Knowledge of application programming techniques andprocedures.
• Ability to maintain confidentiality and appropriately handlesensitive data and information.
• Analytical skills to think critically to diagnose problems and recommend solutions.
• Ability to work independently as well as part of a team andbuild relationships with diverse stakeholders.
• Working knowledge of operating systems, server administration,scripting languages, virtualization technologies and cloudtechnologies, and related system administration concepts,principles, and technologies.
• Working knowledge of troubleshooting hardware and softwareissues and providing technical support.
• Working knowledge of application programming techniques andprocedures.
• Strong organizational skills to plan, organize, and managemultiple time-sensitive assignments and smaller projects.
• Strong communication and interpersonal skills with the abilityto present technical information to technically diverse audiencesin a clear and concise manner.
• Strong analytical skills to evaluate, monitor, and resolvesystems issues and design, develop, and implement systemssolutions.
• Skill in leading the work of others.
• Proficiency in using applicable software, server, and systemtechnologies and programs.
• Knowledge of higher education policies, data needs, and dataprivacy regulations.
• Thorough and advanced knowledge of operating systems, serveradministration, scripting languages, virtualization technologies,and cloud technologies.
• Demonstrated competence in independently applying advancedjudgment to resolve difficult and complex system administrationproblems and issues.
• Advanced project management skills, with the ability to managemultiple, large, and/or complex projects, including project designand planning; ongoing resource, materials, and time management; andimplementation.
• Advanced analytical skills to understand problems from a broadperspective and discern applicable underlying principles toconceive and develop strategic systems solutions.
• Advanced skill in mentoring or overseeing the work ofothers.
• Ability to partner with business and academic stakeholders toensure dependent systems meet institutional needs.
• Advanced communication and interpersonal skills to effectivelyconvey technical knowledge and procedures as well as persuadestakeholders and management regarding systems design anddevelopment.

PREFERRED QUALIFICATIONS

• Certifications in AWS or Azure
• Experience working in an academic environment
• Experience with the following: Amazon Web Services ActiveDirectory, ESRI ArcGIS, HID Persona, Windows operating systems from2019 to 2025, Automated provisioning/management, experience workingin large-scale deployments with hundreds of servers Revisioncontrol systems such as subversion, git, et al., MS-SQL, MySQL,Office 365, Virus/spam scanning, SAN/NAS storage systems

Out of State Work

The California State University (CSU) system is a network oftwenty-three public universities providing access to a qualityeducation through the support of California taxpayers. Part ofCSU's mission is to prepare educated, responsible individuals tocontribute to California's schools, economy, culture, and future.As an agency of the State of California, the CSU's businessoperations almost exclusively reside within California. The CSUOut-of-State Employment Policy prohibits hiring employees toperform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Indetermining the suitability of the candidate for the position, CalPoly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet theminimum qualifications for the position, and before an offer ofemployment is extended. Applicants who reach the final stages ofthe application process must also sign a release form that authorizes the release of information by the applicant's currentand/or former employers to the CSU concerning any substantiated allegations of misconduct.

CSU Classification Salary Range

This position is part of the CSUEU bargaining unit 9. The CSUClassification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $7,284 and maximum $10,611 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to the I-9 Acceptable Documents website.

University Driving Requirement

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period(or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. Formore information, go to the Authorized University Driver Policy.

Conflict of Interest

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona's Annual Security Report and Cal Poly Pomona's Annual Fire Safety Report.

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at [e-mail]. For more information, go to the Employment Notices.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, CalPoly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.

Advertised: October 13, 2026 (9:00 AM) Pacific Daylight Time
Applications close: October 27, 2026 (11:55 PM)