Windows Systems Administrator

Implify Inc; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions company is seeking a skilled IT support professional in Philadelphia to handle server administration and customer support tasks. The ideal candidate will have over 5 years of experience with MS Windows Server and Active Directory. Responsibilities include ticket review, troubleshooting issues, documenting resolutions, and server management. Strong communication skills are essential. This role offers an opportunity to apply troubleshooting skills in a dynamic environment.

Qualifications

• 5+ years of experience building/supporting MS Windows Server 2008 and 2012.
• Strong experience with MS Active Directory for large organizations.
• 5+ years of customer support experience with excellent communication skills.

Responsibilities

• Review 2nd level tickets assigned by Client.
• Research and troubleshoot issues with IT staff and clients.
• Document and communicate problem resolutions.
• Perform server builds and patching.

Skills

MS Windows Server 2008 and 2012

MS Active Directory

Customer support

Troubleshooting skills

Project management skills

Tools

Basic SQL administration

VMware

Job description

Responsibilities

• Review of all 2nd level tickets assigned by Client.
• Research and troubleshooting of issues along with interaction with IT staff and clients.
• Problem resolution documentation and communication
• Server build, Server patching

Requirements

• 5+ Years experience building / supporting MS Windows Server 2008 (R1 & R2) and Windows 2012
• 5+ years MS Active Directory administration experience for large organizations
• 5+ years Customer support experience, emphasizing strong written and spoken communications skills
• Solid troubleshooting skills and the ability to extrapolate and modify previous issue resolutions and apply to subsequent issues
• Project management skills (certification not required) a big plus

Experience with the below is a big plus!!!

• Basic SQL administration (not query writing)
• Task automation
• VMware a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.