Windows Desktop Migration Engineer

Turtle Trax S.A.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Turtle Trax S.A. is seeking a technology engineer with 5 to 8 years of overall experience to lead Windows desktop migration efforts.

You will work with a pre-assigned user set to ensure business-critical applications function on Azure-hosted desktops, troubleshoot end-to-end, and coordinate fixes with partner teams. In this role you will document issues, provide user updates, and deliver clear status reports while communicating with diverse stakeholders across trading, engineering, operations,

Qualifications

• 5–8 years total IT experience with at least 3 years in Windows desktop migrations.
• Experience planning, cutover, validation, and post-migration support.
• Ability to troubleshoot end-to-end and coordinate fixes.
• Strong written and verbal communication across diverse roles.

Responsibilities

• Execute user migrations following the factory playbook.
• Validate end-user functionality on NDS.Next desktops (M365, internal apps).
• Test applications, reproduce defects, and perform regression checks.
• Troubleshoot Windows, apps, and desktop configuration issues.
• Provide user updates and technical notes; manage expectations.
• Produce structured workload reports with status, risks, blockers.

Skills

Windows desktop environments

Azure connectivity

Networking concepts

Python

Java

Debugging

Application testing

Communication

Job description

Role summary

We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of

Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a

Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical

applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end,

coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading,

engineering, operations, senior management).

Key responsibilities

• Execute user migrations following the factory playbook, tracking progress and outcomes
• Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g.,
• digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools
• Perform application testing, defect reproduction, and regression checks before and after migration
• Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration.
• Issues will be routed by the helpdesk team.
• Write clear user updates and technical notes; manage expectations and drive closure
• Provide structured reporting on your assigned workload (status, risks, blockers)

Must-have skills

• Strong familiarity with Windows desktop environments and application behavior
• Proficiency in cloud application connectivity (Azure preferred) and access management, including core
• networking concepts and operational troubleshooting
• Python or Java coding proficiency for automation and diagnostics
• Strong debugging and problem isolation skills (logs, configs, repro steps)
• Strong application testing knowledge (test design, validation, regression mindset)
• Excellent written and verbal communication, including explaining technical issues to non-technical audiences
• Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-have skills

• Knowledge of AI-assisted troubleshooting or automation concepts
• Prior application development experience (building, supporting, or modernizing apps)

Engagement style

• High-volume, user-facing execution with clear daily outcomes
• Works independently within a standardized model, escalating appropriately when needed
• Comfortable partnering across engineering and operations teams

Remote

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