Window Treatment Installer Assistant

Pho Prime, LLC; San Francisco (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Company vehicle provided

Gas & other expenses covered

Cell phone reimbursement

PTO 15 days + 6 holidays

401(k) with company match

Life Insurance & Short-Term Disability

Job summary

Pho Prime, LLC in San Francisco, CA is seeking a Window Treatment Installer Assistant to support measure and install projects for high-end drapery and blinds. You will assist with site prep, tooling, and customer interactions to ensure accurate installation and a seamless client experience.

The role requires a HS diploma or equivalent, a valid driver's license, and a willingness to learn The Shade Store's installation techniques while collaborating with Measure & Install teams in the field.

Qualifications

• High School diploma or equivalent; technical training preferred.
• Active driver’s license and insurable.
• Experience in high-end installation or skilled trade preferred.
• Customer service or in-home service experience.

Responsibilities

• Assist with measure and installation of drapery, wooden blinds, Roman shades, complex motorization projects and more.
• Assist with protecting the work site using drop cloths and furniture moving pads.
• Assist with cleaning up of job site and perform required tasks including footing ladders on tall installations.
• Build knowledge over time on the product lines we offer to ensure a smooth and seamless measure and install process.
• Become skilled at using The Shade Store’s Measure and Install techniques and software systems to ensure the accuracy and efficiency of every appointment.
• Communicate with and partner regularly with Measure & Install support teams while in the field.
• Provide exemplary customer service to the customer and its retailer affiliates.
• Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the installation of window treatments.
• Assist with preparing all installed products to enhance the look of the product.
• Report any product related issues immediately from job site to allow for the proper solution.

Skills

Carpentry

Custom installation

Skilled trade

Customer service

Education

High School diploma or equivalent

Technical/vocational training

Job description

Window Treatment Installer Assistant

Location: San Francisco, CA

Compensation: $22.00 - $25.00/hour based on experience and qualifications.

Highlights

• High School degree or equivalent
• Experience in carpentry, custom installation or a transferable skilled trade required
• Active driver’s license and insurable

Responsibilities

• Assist with measure and installation of drapery, wooden blinds, Roman shades, complex motorization projects and more
• Assist with protecting the work site using drop cloths and furniture moving pads
• Assist with cleaning up of job site and perform required tasks including footing ladders on tall installations
• Build knowledge over time on the product lines we offer to ensure a smooth and seamless measure and install process
• Become skilled at using The Shade Store’s Measure and Install techniques and software systems to ensure the accuracy and efficiency of every appointment
• Communicate with and partner regularly with Measure & Install support teams while in the field
• Provide exemplary customer service to the customer and its retailer affiliates
• Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the installation of window treatments
• Assist with preparing all installed products to enhance the look of the product
• Report any product related issues immediately from job site to allow for the proper solution

Requirements

• High School degree or equivalent; degree from a technical/vocational school is preferred
• Active driver’s license and insurable
• Experience with high-end installation, finish work or a skilled trade preferred
• Customer service or in-home service experience
• Enthusiastic, energetic and able to provide the highest level of service to all customers
• Self-starter, quick learner, team player
• Must be punctual, reliable with a great work ethic and the highest level of integrity
• A strong understanding of basic to advanced technology with computers, mobile devices and tablets
• Ability to lift a minimum of 55 pounds and climb up and down ladders up to 26’ in height
• Assist with site cleanup and van drop off for maintenance

Benefits

• Competitive base wage
• Medical, Dental and Vision benefits
• A personal company vehicle is provided along with gas & other expenses covered
• $50 per month cell phone reimbursement
• 15 days PTO with additional 6 paid holidays
• 401(k) available and we match up to 4% of your contributions
• $100k Life Insurance & Short-Term Disability Coverage provided at no charge

Offer is contingent upon

• Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date
• The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.