Summary/Objective
The Window/Glass Technician diagnoses and performs glass repairs on vehicles with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards.
Essential Functions
- Accurately performs the necessary steps to repair and replace auto glass components to maintain vehicle safety standards
- Ensures customer vehicles are kept clean during the repair process
- Inspects damage, troubleshoots, and tests vehicle to determine required or recommended repairs
- Accurately diagnose malfunctions or damage and perform the necessary repairs for them
- Select appropriate tools, safety equipment, and parts according to job requirements
- Install replacement glass in vehicles
- Obtain windshields or windows for specific automobile makes and models from stock and examine them for defects prior to installation
- Reinstall all vehicle parts that may have been removed prior to glass replacement or repair
- Maintain a clean, efficient work area and assist in keeping the shop neat and organized
- Documents all work performed and recommended on the repair order in accordance with operating procedures
- Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday
- Fulfills all physical requirements of the job
- Exhibits self-motivation with organizational and time management abilities
- Ability to work independently with minimal supervision
- Able to work and collaborate effectively with a team of peers as well as leadership
- Understand the terminology of the automobile business and keep abreast of technology changes
- Follows all attendance and punctuality standards with adherence to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons
- Follows the Code of Business Ethics and Conduct
- Understands and follows all work rules and procedures and follows lawful directions from Supervisors
- Upholds the company's non-disclosure and confidentiality policies and agreements
- Maintains a professional appearance in accordance with company policy
- Attends pertinent training on request
- Attends company meetings as required
- Other duties as assigned
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.