Auto Glass Technician

Synergistic International LLC; Mount Vernon (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Training

Bonuses & Incentives

Company-provided vehicle and technology

PTO and Vacation

Job summary

Synergistic International LLC is seeking an Auto Glass Technician in Mount Vernon, Illinois. You will provide top-notch installation services and ensure customer satisfaction by delivering high-quality work with attention to detail.

The ideal candidate will have at least one year of auto glass installation experience and a clean driving record. We offer a flexible schedule, paid training, and various benefits including a company-provided vehicle.

Qualifications

• One year or more of auto glass installation experience.
• Knowledge of basic tools required in the trade.
• Must be insurable with a valid driver's license.
• Ability to lift 50 lbs. independently.
• Comfortable with mobile technology.

Responsibilities

• Install auto glass products for vehicles.
• Conduct calibrations on vehicles with ADAS systems.
• Perform rock chip repairs.
• Provide high-quality customer service.
• Collect payment for services.

Skills

Customer service excellence

Attention to detail

Mechanical abilities

Problem-solving skills

Mobile technology proficiency

Tools

Basic tools of auto glass installation

Job description

As an Auto Glass Technician at Glass Doctor, you will be helping our auto glass and fleet customers, often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their car or truck is safe and looking good!

Your Responsibilities as an Auto Glass Technician

As an Auto Glass Technician, you are a vital part of our team. You will be the person that provides top‑notch customer service while showcasing your solid craftsmanship for auto glass installation services.

Here’s What You’ll Do

• Install auto glass products for domestic and foreign vehicles.
• Completing calibrations on vehicles with ADAS safety systems.
• Rock Chip repairs.
• Other auto glass‑related items.
• Put customers at ease, effectively explaining what services they need to resolve their issues.
• Collect payment from customers for the work performed.

Here’s What You Need to Succeed as an Auto Glass Technician at Glass Doctor

Excel at Exceptionally Customer Service: In this role, you’re more than just an installation technician—you deliver an exceptional, high‑quality customer experience.

Have an Eye for Perfection: You’ll need a high level of attention to detail. Mechanical abilities and problem‑solving skills are crucial to get the job done right the first time.

We Schedule Your Day: You don’t have to worry about scheduling your day – we take care of that for you. But we rely on you to complete the jobs on schedule to meet customer expectations.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Job Requirements

• One year or more of auto glass installation experience, with flat laminated glass cutting experience preferred.
• Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.
• Ability to lift 50 lbs. independently – glass can be heavy, and our technicians often work solo.
• Comfortable using mobile technology and digital software – no pen and paper here.
• Verification of your prior job experience via reference checks.

This Job Is NOT For You If

• You are ok with the phrase "good is good enough". That won't work here. Our customers depend on us to do it right the first time, leaving the vehicle clean and not scratching it.
• You say things in your head like "A broken window – what’s the big deal?" To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us to show up as scheduled; calling off work at the last minute impacts not just the customer but the entire team.

Here’s How We Take Care of Our Employees

• Flexible Schedule
• Paid Training
• Bonuses & Incentives
• Company‑provided vehicle and technology
• PTO and Vacation

The pay range for this position is $XX.XX to $XX.XX, depending on your level of experience as an auto glass installer.