Window & Door Service Technician — On‑Site, Vehicle

Renewal by Andersen; Macon (GA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Company vehicle, gas card and tools

Full insurance package (medical,Dental

Vision, Life insurance

401(K) with company match

Student loan repayment program

Student tuition reimbursement program

Employee perks discount program

PTO, paid holidays, and floating.HOL

Job summary

Renewal by Andersen is seeking skilled installers to provide on-site service for windows and doors in the Macon, GA area. You will address warranty issues, troubleshoot on-site, and replace defective parts to ensure customers are satisfied with their replacements.

Ideal candidates have 3–5 years of window/door installation experience, knowledge of metal braking and caulking, and the ability to lift heavy items and work safely at heights. A valid driver's license is required.

Qualifications

• 3-5 years of experience installing windows and doors.
• Custom window and door installation knowledge.
• Thorough experience with using a metal brake and caulking.
• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
• Customer service experience with job troubleshooting as a key component.
• A valid driver's license.
• Excellent communication skills with the ability to build quick rapport.
• Ability to lift up to 100lbs and climb a ladder unassisted.

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren't working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Skills

Customer service

Communication skills

Driver's license

Lifting up to 100lbs

Ladder safety

Troubleshooting

Tools

Metal brake

Caulking

Trim work tools

Job description

Renewal by Andersen is seeking skilled installers to provide on-site service for windows and doors in the Macon, GA area. You will address warranty issues, troubleshoot on-site, and replace defective parts to ensure customers are satisfied with their replacements.

Ideal candidates have 3–5 years of window/door installation experience, knowledge of metal braking and caulking, and the ability to lift heavy items and work safely at heights. A valid driver's license is required.