Window Customer Service Associate

Builders Supply Co., Inc.; Omaha (NE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

ESOP

PTO & holidays

Health insurance

Life and AD&D insurance

Employee Assistance Program

Lunches & events

Tickets & swag

Job summary

Builders Supply Co., Inc. in Omaha, NE is seeking a Window Customer Service representative to inform customers about window and building materials, provide product information, and maintain friendly service in a fast-paced retail environment.

You will support pricing and stocking, assist with inventory and store presentation, answer phones, and help with general administrative tasks. The role requires strong customer service and reliability.

Qualifications

• Must have strong customer service and communication skills.
• Ability to read and understand invoices and requisitions.
• Knowledge of safety procedures while performing tasks.
• Familiarity with store products and inventory is preferred.

Responsibilities

• Greet customers and provide information on window and building materials.
• Direct customers to product pickup points and answer questions.
• Assist in pricing, stocking inventory, and display upkeep.
• Support in inventory, mail tasks, and interoffice communications.
• Answer phones and maintain store presentation during shifts.

Skills

Customer service skills

Safety procedures knowledge

Product/inventory knowledge

Invoice reading ability

Education

High school diploma or GED

Job description

Window Customer ServiceDESCRIPTION:Provide information to customers on window and building material products. Responsible for performing a variety of general administrative and office operations.ESSENTIAL DUTIES AND RESPONSIBILITIESPerforms various administrative support duties.Acknowledges incoming customers in a pleasant manner and provides product information, location, and general store knowledge. Directs customer to product pick-up point, if necessary.May handle incoming and outgoing mail and interoffice communications.Provides prompt and efficient telephone service.Assists in pricing and stocking inventory, display preparation and maintenance, and maintains quality store presentation.Participates in annual physical inventory activities.May perform data entry functionsOther duties may be assigned.EXPERIENCE & SKILLSKnowledge of safety procedures while performing tasksStrong customer service skillsKnowledge of company products/inventory availableAbility to read and understand invoices and requisitionsMINIMUM REQUIREMENTSHigh school diploma or General Education Degree (GED) and one (1) year related experience; or equivalent combination of education and experience.BenefitsEmployee Stock Ownership PlanPaid Time Off and Paid HolidaysAffordable Insurance: Medical, Dental, Vision, Short-Term Disability InsuranceEmployer Paid Life and AD&D BenefitsEmployee Assistance ProgramPerksAnnual catered lunches, BBQs, food trucks, and breakfastsAccess to the Omaha Storm Chasers and UNO Maverick Hockey ticketsLots of company & vendor swagRaffles, prizes, and moreClosed every SundayMinimum RequirementsMust be 18 years of age or olderMust be able to pass pre-employment testing (physical, drug test and lifting test)Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally must be able to lift >25 pounds without assistanceBuilders Supply is a Proud Equal Opportunity EmployerBuilders Supply Co., Inc. does not discriminate against any employee or applicant in employment opportunities or practices based on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability of any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.