Willowick - Cashier/Sales Floor Associate

goodwillgoodskills; Kentucky; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Job summary

Goodwill in Willowick, OH is seeking a part-time Cashier/Sales Floor Associate to deliver excellent customer service, handle transactions, and keep the sales floor organized. This role supports donor interactions, stock rotation, and store upkeep in a friendly, inclusive environment.

The position emphasizes cash handling, basic math, and teamwork. Prior retail experience is welcome, but not required, with opportunities to contribute to a mission-driven program.

Qualifications

• Customer service-focused role requiring friendly, professional communication.
• Basic math skills and comfort handling cash.
• Retail or sales experience preferred, not required.
• Ability to operate a POS system and process transactions accurately.
• Strong teamwork and willingness to help others.

Responsibilities

• Deliver friendly customer and donor service at every interaction.
• Operate the POS system and maintain accurate cash records.
• Stock, rotate, and merchandise sales floor inventory.
• Maintain a clean, welcoming store environment.
• Assist with training new team members.
• Follow all safety and security procedures.
• End each transaction with a positive message to customers.

Skills

Customer service

Cash handling

POS experience

Communication skills

Teamwork

Tools

POS System

Computer skills

Job description

Cashier/Sales Floor Associate (Part-time)

Goodwill - Willowick, Ohio

Join us in making a positive impact at Goodwill! We're hiring part-time Cashier/Sales Floor Associates who are passionate about customer service, teamwork, and helping others.

At Goodwill, every purchase supports our mission to transform lives and build a sustainable future. Our Donated Goods Retail stores play a vital role in the community by promoting reuse, sustainability, and opportunity for all.

Why Work at Goodwill?

• Bonus incentive plan
• Generous paid time off
• Retirement plan with company match
• Employee Assistance Program

Full-time employees also receive:

• Medical, dental, and vision insurance at a fraction of the premium cost
• Short-term and long-term disability insurance (no cost)
• Life insurance (no cost)
• Paid holidays

What You'll Do

• Deliver exceptional customer and donor service at every interaction
• Operate the POS system, handle transactions, and maintain accurate cash records
• Support programs such as Round Up and Good Points
• Stock, rotate, and merchandise sales floor inventory
• Maintain a clean, organized, and welcoming store environment
• Assist with training new team members
• Follow all agency policies, safety, and security procedures
• End every transaction with a positive message: "You changed a life today-thank you!"

What We're Looking For

• Strong customer service and communication skills
• Basic math skills and comfort handling cash
• Prior retail experience preferred, but not required
• Ability to identify quality, color tones, and merchandise categories
• Experience with POS systems and basic computer skills are a plus

Goodwill is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Background check required.