Willis eStores - Curbie - Part time

H-E-B; Willis (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant-type perks

Job summary

H-E-B in Willis, TX is seeking an eStore Curbie to retrieve eCommerce orders from put-away locations and deliver them to customers’ vehicles using our digital order tool.

Responsibilities include reviewing orders, communicating changes, packing and transporting groceries, and helping maintain cleanliness and safety in the store. This role emphasizes customer service, scheduling flexibility, and safe handling in a fast-paced environment.

Qualifications

• Age requirement: 16+.
• Must have customer service abilities.
• Ability to prioritize and handle cross-functional tasks; flexible schedule.

Responsibilities

• Retrieve and review customer orders using the digital tool.
• Communicate order changes to customers.
• Package, transport, and load groceries/merchandise to the customer’s vehicle.
• Maintain safety and sanitation standards; keep eStore clean and organized.

Skills

Customer service skills

Communication skills

Prioritize & multi-task

Flexible schedule

Education

Completion of required training (Alcohol Seller's Training)

Job description

Responsibilities

As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.

Key Responsibilities & Essential Functions: Customer Service: Uses a digital tool to retrieve and review customer orders Communicates order changes / adjustments to customer Makes necessary adjustments to orders based on Customer requests Audits orders for bagging, quality, completion, and note following Packages / transports/ loads groceries / merchandise from holding areas to customer¿s vehicle Minimizes shrink through careful handling of product Achieves productivity standards Sanitation / Stocking / Food Safety: Gathers baskets and picks up trash inside and outside eStore, as needed Maintains / stocks bag areas Returns product to shelf Transfers products from slot to slot to help free up carts Organizes carts / maintains cleanliness within the eStore Maintains standards for safety and sanitation The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Age Requirement: 16+

Work Experience:

Knowledge/Skills/Abilities: Customer service skills

• Required Communication skills
• Required Ability to prioritize and handle cross-functional tasks
• Required Ability to work a flexible schedule
• Required Education: Licenses/Certifications: Completion of all required training - upon hire (e.g., Alcohol Seller's Training)
• Required Physical Demands & Working Conditions: Perform in a fast-paced work environment which requires detailed work and precision Work with Customers and stay attentive to their needs Work a flexible schedule, based on business needs Work in varying conditions; work while exposed to hot, wet, and/or cold conditions Constantly walk, reach at waist, grasp Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movements Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs** Use a manual pallet jack multiple times per day While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Last revised: 2/1/2024