Will Call/Inside Sales Representative

Doyle Security Products; Minneapolis, Northern (MN, KY); Hybrid; USD 36,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Medical & Dental insurance

Life & Disability insurance

Paid time off

Opportunities for advancement

Job summary

Doyle Security Products, a long-established security hardware distributor in Minneapolis, is seeking a Will Call/Inside Sales Representative. You will handle walk-in traffic, inbound calls, and quotes, while developing new business and growing existing accounts.

The role requires strong customer service and communication skills, with the ability to understand customer needs and present solutions. Work hours are Monday–Friday, 8:00 AM–4:30 PM, with a base salary plus monthly commissions.

Qualifications

• Previous experience in the security hardware or related industry is a plus.
• Strong focus on customer service and ensuring customer satisfaction.
• Strong technical solution and developmental skills and oral and written communication skills.
• Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
• Excellent communication and interpersonal skills.

Responsibilities

• Handle Will Call walk-in traffic and inbound calls. Understand customer needs and requirements and provide customers with product and service information. Manage creation and presentation of quotes for opportunities as they are identified.
• Research accounts, identify key players, and generate interest. Source new sales opportunities through inbound leads and outbound calls and emails. Generate new business and ensure growth of existing accounts.
• Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer's requirements.
• Attends internal continuing education of product and vendor classes (face to face and web).
• Performs other related duties as assigned by management.

Skills

Customer service

Communication skills

Negotiation skills

Technical aptitude

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Will Call/Inside Sales Representative

Full Time Minneapolis, MN, US

30+ days ago Requisition ID: 1002

Salary Range: $18.00 To $25.00 Hourly

Doyle Security Products, a 104-year-old security hardware distributor, is looking for a highly motivated and detailed-oriented business-to-business Will Call/Inside Sales Representative. Product experience is a plus but not necessary. Full Time Monday through Friday 8:00 AM - 4:30 PM. Located on the Mississippi near the North Loop of Downtown Minneapolis (FREE Parking).

Starting annual base salary at $36,000-50,000, plus monthly commission. *Salary requirements MUST be included in your email or resume.*

DUTIES AND RESPONSIBILITIES FOR WILL CALL/INSIDE SALES REPRESENTATIVE:

• Handle Will Call walk-in traffic and inbound calls. Understand customer needs and requirements and provide customers with product and service information. Manage creation and presentation of quotes for opportunities as they are identified.
• Research accounts, identify key players, and generate interest. Source new sales opportunities through inbound leads and outbound calls and emails. Generate new business and ensure growth of existing accounts.
• Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer's requirements.
• Attends internal continuing education of product and vendor classes (face to face and web).
• Performs other related duties as assigned by management..

QUALIFICATIONS FOR INSIDE SALES REPRESENTATIVE :

• Previous experience in the security hardware or related industry a plus.
• Strong focus on customer service and ensuring customer satisfaction.
• Strong technical solution and developmental skills and oral and written communication skills. Ability to communicate technical concepts and resolutions clearly.
• Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
• Excellent communication and interpersonal skills. Ability to work effectively in an on-site, team-driven environment.

COMPETENCIES FOR INSIDE SALES REPRESENTATIVE :

• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality/Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Prioritizes and plans work activities; Uses time efficiently.
• Dependability- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

PHYSICAL DEMANDS AND WORK ENVIRONMENT FOR INSIDE SALES REPRESENTATIVE :

• Continually required to stand, sit, talk or hear
• Continually required to utilize hand and finger dexterity
• Continually required to climb, balance, bend, stoop, kneel or crawl
• Continually required to lift/push/carry items less than 25 pounds (office)
• Continually utilize visual acuity to operate general office equipment, read technical information, and/or use a keyboard
• 401(k) matching
• Medical & Dental insurance
• Life & Disability insurance
• Paid time offOpportunities for advancement

Benefits:

• 401(k) matching
• Medical & Dental insurance
• Life & Disability insurance
• Paid time off
• Opportunities for advancement

Monday - Friday 8:00am-4:30pm

40 hours per week