Wildlife Supervisor

Nemacolin Career Opportunities; Farmington Township (PA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

401(k)

Medical, dental, vision coverage

Paid time off

Associate meal discounts

Resort employee access

Job summary

Nemacolin is seeking a Wildlife Supervisor to lead daily wildlife operations, guide guest experiences, and uphold animal welfare standards across programs and tours.

You will collaborate with the wildlife manager, coach associates, and coordinate tours, activities, and safety protocols to deliver engaging, respectful animal encounters while maintaining resort standards.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree in animal science, wildlife biology, or related discipline preferred.
• Previous leadership or supervisory experience preferred.
• Ability to obtain licenses or credentials for animal care as required.
• Flexible schedule including weekends, holidays, and events.
• Physical ability for outdoor work and animal care duties.

Responsibilities

• Lead daily wildlife operations and support animal welfare.
• Coach associates in program execution, animal care, guest interactions, and standards.
• Coordinate staff, reservations, activities, and priorities to ensure high-quality guest experiences.
• Promote safety, cleanliness, and accountability across back-of-house operations.
• Collaborate with wildlife manager and team to align guest expectations with animal care.

Skills

Leadership

Communication

Guest engagement

Organization

Team collaboration

Problem solving

Education

High school diploma or equivalent

Bachelor’s degree in animal science / wildlife biology preferred

Job description

Position Summary

Create extraordinary wildlife experiences while helping lead the people, programs, and standards behind Nemacolin’s Wildlife Adventures. As Wildlife Supervisor, you will work alongside the wildlife manager and team to guide daily operations, strengthen associate capability, support animal welfare, and ensure guests encounter knowledgeable, engaging experiences that reflect the care and professionalism behind the scenes. This hands‑on leadership opportunity offers meaningful growth in wildlife operations, team development, and guest experience management.

What You Will Create

• Exceptional wildlife experiences by helping associates deliver knowledgeable, engaging, and polished tours, programs, and activities that connect guests with animals and the stories behind their care
• A confident and capable team by coaching associates through program execution, animal care, guest interactions, and the standards that make Wildlife Adventures memorable
• Consistency across daily operations by coordinating staff, reservations, scheduled activities, and changing priorities so guests, associates, and animals receive the attention they need
• A culture of animal welfare grounded in attentive husbandry, established care standards, direct participation in animal care, and continued support for training and enrichment
• Safe, welcoming environments through oversight of back‑of‑house standards, maintenance priorities, special projects, and facilities that support high‑quality guest and animal experiences
• Group programs that feel seamless and intentional by partnering with the wildlife manager and team to align guest expectations, team execution, animal care, and operational details
• Operational readiness through thoughtful anticipation of supply needs, inventory management, ordering, and resource coordination
• A visible standard of leadership by working alongside the team, participating in daily operations, and reinforcing professional accountability through example

What You Can Expect

• A hands‑on leadership role balancing animal care, guest engagement, associate development, and operational coordination through systems, computer programs, and personal interactions
• A varied environment involving exotic and domestic animals, wildlife programming, equestrian activities, facilities, and changing guest needs
• Daily collaboration with the wildlife manager, team, other resort departments, and guests participating in tours and experiences
• A role that requires flexibility, physical activity, outdoor work, and comfort working around animals, equipment, and changing weather conditions
• Opportunities to strengthen leadership, animal care, program development, and hospitality expertise through direct involvement in a distinctive resort operation

What You Bring

• Genuine curiosity about animals and a deep respect for animal welfare, attentive care, and responsible guest interaction
• A confident, encouraging leadership presence that helps associates grow while maintaining clear expectations and consistent standards
• A warm, engaging communication style that helps guests feel informed, comfortable, and connected to the experience
• The composure and judgment to remain focused, professional, and solutions‑oriented when priorities shift or challenges arise
• Strong organization and follow‑through when coordinating people, schedules, reservations, supplies, and operational details
• A collaborative mindset and willingness to work alongside the team in hands‑on animal care and daily operations
• A commitment to safety, cleanliness, accountability, and continuous improvement
• The ability to recognize opportunities, anticipate needs, and communicate effectively with leaders, associates, and partner departments

Qualifications

• High school diploma or equivalent
• Previous experience working with animals in a professional, educational, zoological, wildlife, equestrian, or related setting, with a bachelor’s degree in animal science, wildlife biology, or a related discipline preferred
• Previous leadership, supervisory, or team‑lead experience preferred
• Ability to obtain and maintain any required licenses, certifications, or animal‑care credentials associated with assigned responsibilities
• Ability to work a flexible schedule, including weekends, holidays, early mornings, evenings, and special events as operational needs require
• Ability to meet the physical demands of animal care, including lifting, standing, walking, bending, reaching, and working outdoors in varying weather conditions
• Valid driver’s license and ability to operate resort vehicles or equipment as required

Additional Information

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long‑term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands‑on learning and cross‑department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill‑building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family‑owned, and woman‑owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four‑season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.