WIC Training and Program Development Manager (HSC 4) DOH8971

State of Washington; Washington; Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plans

Paid holidays and leave

Job summary

Washington State Department of Health is seeking a WIC Training and Program Development Manager to lead statewide training and policy implementation for the WIC program within the Office of Nutrition Services. This home-based, remote role offers hybrid work with occasional on-site days in Tumwater and potential statewide field work.

The role supervises the Communication and Training Team, develops staff training resources, and ensures alignment with state and federal WIC requirements while

Qualifications

• Six (6) or more years of experience leading or managing a health services or public health program
• Bachelor’s degree in nutrition science or other public health related programs AND Two (2) or more years of experience leading or managing a health services or public health program
• Two (2) or more years working in WIC program at the local, state or federal level.
• Two (2) or more years of experience leading, managing or supervising professional staff, preferably in a health-related field.
• Two (2) or more years of experience developing service delivery training using educational methodologies, instructional design, or adult learning strategies

Responsibilities

• Supervise and manage staff within the ONS Communication and Training Team.
• Provide direction, coaching, and support to staff responsible for WIC communication, training, and program materials.
• Establish priorities and coordinate team activities to support statewide WIC program needs.
• Coordinate training for local WIC staff to support consistent, participant-centered service delivery.
• Ensure training is accessible, relevant, and aligned with state and federal WIC requirements.
• Coordinate training related to WIC policies, procedures, and program implementation.
• Identify training needs and support the development and delivery of resources that strengthen staff knowledge and practice.
• Coordinate the development, communication, and implementation of WIC policies and procedures.
• Work with program teams and local WIC agencies to support understanding and consistent implementation of policy changes.
• Translate complex program requirements into clear, practical guidance and training for WIC staff.
• Coordinate the development of participant nutrition education materials and training resources.
• Support nutrition education approaches that are culturally responsive, participant-centered, and consistent with WIC program requirements.
• Collaborate with program staff to ensure materials effectively support healthy choices and access to nutrition services.
• Participate in the ONS Extended Office Leadership Team (EOLT), Clinic Operations Team, and other ONS meetings and workgroups as assigned.
• Collaborate with internal teams, local WIC agencies, and statewide partners to address training, policy, communication, and program implementation needs.
• Contribute to statewide efforts that strengthen the quality, consistency, and accessibility of WIC services.

Job description

WIC Training and Program Development Manager - Health Service Consultant 4

Prevention and Community Health – Office of Nutrition Services

This full-time, permanent home-based (remote) position offers a hybrid work arrangement, combining remote work with occasional scheduled onsite work at our DOH facility in Tumwater, approximately 0-1 days per month. Field work throughout the state may be occasionally required and is expected to comprise less than 3% of work time.

Open to Washington residents and those living near the Oregon or Idaho borders

The Opportunity

The Washington State Department of Health (DOH) works to protect and improve the health of people in Washington State. The Division of Prevention and Community Health (PCH) partners with communities and organizations across the state to improve health and reduce barriers to services.

Within PCH, the Office of Nutrition Services (ONS) works to improve the lifelong nutrition and health of Washington communities through nutrition education, referrals to services, breastfeeding promotion and support, and increased access to healthy foods. ONS serves more than 200,000 participants each year through programs that promote healthy starts, healthy choices, and access to essential services.

This position leads the Communication and Training Team (CTT) for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Reporting to the Nutrition and Client Service Section Manager, this position supervises CTT staff and provides leadership for statewide WIC training, policy implementation, communication, and participant nutrition education materials.

The position plays an important role in ensuring local WIC staff have access to high-quality, participant-centered training and resources that meet state and federal requirements. The position also participates in the ONS Extended Leadership Team and works collaboratively with program leaders, local WIC agencies, and other partners to support consistent and effective WIC services across Washington.

Key Responsibilities Include:

• Supervise and manage staff within the ONS Communication and Training Team.
• Provide direction, coaching, and support to staff responsible for WIC communication, training, and program materials.
• Establish priorities and coordinate team activities to support statewide WIC program needs.

WIC Staff Training & Development

• Coordinate training for local WIC staff to support consistent, participant-centered service delivery.
• Ensure training is accessible, relevant, and aligned with state and federal WIC requirements.
• Coordinate training related to WIC policies, procedures, and program implementation.
• Identify training needs and support the development and delivery of resources that strengthen staff knowledge and practice.

Policy & Program Implementation

• Coordinate the development, communication, and implementation of WIC policies and procedures.
• Work with program teams and local WIC agencies to support understanding and consistent implementation of policy changes.
• Translate complex program requirements into clear, practical guidance and training for WIC staff.

Participant Nutrition Education

• Coordinate the development of participant nutrition education materials and training resources.
• Support nutrition education approaches that are culturally responsive, participant-centered, and consistent with WIC program requirements.
• Collaborate with program staff to ensure materials effectively support healthy choices and access to nutrition services.

Leadership & Collaboration

• Participate in the ONS Extended Office Leadership Team (EOLT), Clinic Operations Team, and other ONS meetings and workgroups as assigned.
• Collaborate with internal teams, local WIC agencies, and statewide partners to address training, policy, communication, and program implementation needs.
• Contribute to statewide efforts that strengthen the quality, consistency, and accessibility of WIC services.

Why You’ll Love This Role

This role offers the opportunity to make a meaningful statewide impact by strengthening the training, resources, and support available to WIC staff and families across Washington. Working alongside a collaborative and supportive team, the position will partner with program leaders, local WIC agencies, and statewide colleagues to improve how nutrition services are delivered. The role also provides opportunities to grow as a people leader, contribute to program strategy, and help shape training and policy implementation for one of Washington’s largest nutrition programs.

Required Qualifications

There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities.

Option 1: Six (6) or more years of experience leading or managing a health services or public health program

Option 2: Bachelor’s degree in nutrition science or other public health related programs AND Two (2) or more years of experience leading or managing a health services or public health program

Additional Required Knowledge, Skills, Abilities, and Experience

• Two (2) or more years working in WIC program at the local, state or federal level.
• Two (2) or more years of experience leading, managing or supervising professional staff, preferably in a health-related field. Experience should include developing work plans, setting direction for work, coordinating work among team members, monitoring performance, and acting as a subject matter lead.
• Two (2) or more years of experience developing service delivery training using educational methodologies, instructional design, or adult learning strategies

Preferred Qualifications

• Registered Dietitian Nutritionist
• Master’s Degree in Nutrition or related field
• Experience communicating complex technical or legal information clearly and engagingly to a diverse audience, including those with non-technical backgrounds. Ability to address the needs of various audiences, considering cultural sensitivity, different learning styles, and accessibility requirements.
• Experience in planning, creating, and editing engaging content for educational or outreach purposes—through video, writing, or multimedia—such as media communications, videography, press releases, webpages, blogs, brochures, video production and editing, or social media content.
• Experience in community outreach and engagement, partnership building, and collaboration with marginalized communities, Tribal communities, and vulnerable populations and/or experience centering equity in program design and implementation

Employee Benefits

We offer a solid benefits package that supports you and your family’s health, financial security, and work-life balance. You’ll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you’re living today. Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage. Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health.

About the Washington State Department of Health

We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience.

At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We're passionate people who are driven to make a difference in public health. Our work depends on people who take action to learn and grow and who take action to meet the needs of others every day, in service of a healthier Washington. Explore more about the Department of Health, our programs, and our impact by visiting our website.

Working Conditions:

The following describes the working conditions of this position, with or without reasonable accommodation.

Work Setting:

• Homebased position that travels for state business / state-wide to perform work (Flexible/Hybrid):
• Although the position’s work requires infrequent in-person attendance to perform duties at various locations throughout Washington state, the official duty station for this position is home-based.
• When not travelling for work, the incumbent may work from home, from a DOH facility, or work remotely from an alternate location.
• DOH supports a hybrid workplace. Telework, in-office or a combination are options and incumbents may choose the location in which they do their best work.
• Work in a fast-paced environment with multiple assignments and priority deadlines. Work at a computer workstation for extended periods
• The position may require moving objects and materials weighing as much as 10 pounds.

Schedule:

• Must be able to work in excess of 40 hours per week when necessary to perform the core functions of the position.
• Standard business hours are Monday – Friday from 8 a.m. to 5:00 p.m., but the incumbent may be expected to adjust the work schedule to meet business needs.

Travel Requirements:

• Travel occasionally, as needed, either alone or with another person, overnight, for several days and/or out of state.
• Legally operate a state- or privately-owned vehicle OR provide alternative transportation while on state business.

Tools & Equipment:

• This position may require frequent phone conversations while looking up information on the computer.
• Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, copy machine, etc.).

Customer Interactions:

• Daily contact with office-level managers and staff. Frequent contact with State Contractors. USDA staff, and Local Agencies.

Other:

• Ability to take action to learn and grow
• Ability to take action to meet the needs of others
• The DOH campus is a smoke-free, drug-free, alcohol-free, scent-neutral environment.
• This position may be required to conduct and/or participate in public health emergency preparedness and response activities.

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at [e-mail] and reference DOH8971.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical