WIC & Community Health Navigator

Black Hills Special Services Cooperative; Spearfish (SD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Health Savings Account

Paid Leave

Job summary

Black Hills Special Services Cooperative (BHSSC) seeks a Public Health Assistant to support WIC services in Spearfish, SD. You will provide nutrition education, case management, and eligibility determinations, with travel to satellite sites and WOW van deliveries.

You will collaborate with WIC staff, community partners, and regional teams to ensure high-quality service delivery and participate in trainings and community outreach events. This position involves travel and non-exempt full-time work.

Qualifications

• Provide case management and participant support during the WIC certification period.
• Determine and document WIC eligibility by verifying income, identity, residency, and participation in other assistance programs.
• Conduct nutrition and health assessments, including anthropometric and biochemical measurements and medical and dietary assessments.
• Provide individualized nutrition and breastfeeding education and support based on participant needs.
• Issue and explain WIC food benefits, including individualized food packages, direct formula issuance, eWIC benefits, shopping procedures, and use of the WIC mobile app and participant portal.
• Connect participants with community resources and services by providing referrals and developing relationships with community partners and service providers.
• Maintain accurate participant documentation and caseloads, monitor caseload management reports, ensure participants receive benefits, and address follow-up and over-issuance concerns.
• Participate in outreach and community engagement activities, including special events, public health promotion, and development of community outreach and outcome goals.
• Provide mobile WIC services through the Wellness on Wheels (WOW) van, including travel to satellite locations to deliver services to participants.
• Collaborate with WIC staff, local agencies, regional teams, and community partners to support consistent, high-quality service delivery and participate in required trainings, meetings, and conferences.
• Other duties as assigned

Responsibilities

• Provide case management and participant support during the WIC certification period.
• Determine and document WIC eligibility by verifying income, identity, residency, and participation in other assistance programs.
• Conduct nutrition and health assessments, including anthropometric and biochemical measurements and medical and dietary assessments.
• Provide individualized nutrition and breastfeeding education and support based on participant needs.
• Issue and explain WIC food benefits and use of the WIC app/portal.
• Connect participants with community resources and services by providing referrals and developing relationships with community partners and service providers.
• Maintain documentation and caseloads, monitor reports, ensure benefits, and address follow-up and over-issuance concerns.
• Participate in outreach and WOW mobile service delivery and collaborate with partners.

Skills

Nutrition education

Strong communication

Autonomy and teamwork

Empathy and professionalism

Education

High school diploma

Health-related post-secondary preferred

Tools

Microsoft Office

Job description

Black Hills Special Services Cooperative (BHSSC) seeks a Public Health Assistant to support WIC services in Spearfish, SD. You will provide nutrition education, case management, and eligibility determinations, with travel to satellite sites and WOW van deliveries.

You will collaborate with WIC staff, community partners, and regional teams to ensure high-quality service delivery and participate in trainings and community outreach events. This position involves travel and non-exempt full-time work.