Senior Secretary - Health & WIC Support (Hybrid)

Sdsoybean; Rapid City (SD); Híbrido; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance option

11 paid holidays

Vacation and sick leave

Descripción de la vacante

The Department of Health in South Dakota seeks a Senior Secretary to collaborate with Local Agency WIC Services and support program operations. You will manage support tasks, coordinate referrals, and assist with data and inventories across the region.

Responsibilities include processing notices, maintaining vendor relations, and traveling as needed. A high school diploma and relevant administrative experience are required; bilingual ability is a plus.

Formación

• High school diploma or equivalent.
• Experience in administrative, clerical, or program support roles.
• Experience working with diverse or low income populations is preferred.
• Valid driver's license and ability to travel within the region.

Responsabilidades

• Assist in developing and completing action steps for the Local Agency WIC Services Plan/SCOOP.
• Contact Medicaid referred pregnant women to explain WIC services and encourage participation.
• Serve as the Internal Referral Specialist (IRS), coordinating referrals and maintaining the Resource Referral List.
• Assist with participant surveys and pregnancy risk assessment data review.
• Act as Vendor Liaison, providing local support for retailers, resolving issues, and documenting outcomes.
• Prepare purchasing requests and help identify resource needs.
• Maintain inventory of computers, equipment, eWIC cards, breast pumps, and formula; lead team ordering processes.
• Complete regional Notices of Ineligibility (NOI) and Over issuance reports monthly.
• Review Dual Participation reports weekly and work with case managers to resolve cases.
• Print and distribute Notices of Ineligibility via mail, text, email, or in person.
• Provide phone coverage and fill in for reception duties when vacancies occur.
• Oversee (non supervisory) duties performed by regional and local receptionists.
• Coordinate sick leave coverage and track who is in the office.
• Conduct site assessments as assigned.
• Support implementation of new processes and technology.
• Participate in conferences, WIC meetings, in services, outreach events, and special community activities.
• Travel within the region to carry out duties.
• Perform additional responsibilities as assigned.

Conocimientos

Communication skills

Customer service

Microsoft Office

Organization

Time management

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

The Department of Health in South Dakota seeks a Senior Secretary to collaborate with Local Agency WIC Services and support program operations. You will manage support tasks, coordinate referrals, and assist with data and inventories across the region.

Responsibilities include processing notices, maintaining vendor relations, and traveling as needed. A high school diploma and relevant administrative experience are required; bilingual ability is a plus.