WHP Dispatcher II 2026-01995

State of Wyoming; Cheyenne (WY); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Hiring bonus

Health, dental, and vision insurance

Paid leave and holidays

Retirement plans (Pension and 457B)

Résumé du poste

Wyoming Department of Transportation (WYDOT) is seeking a Dispatcher II for the Wyoming Highway Patrol Dispatch Program in Cheyenne. The position requires dispatching law enforcement and emergency services, monitoring unit status, and coordinating resources with multi-agency involvement.

Qualified candidates have an Associate's Degree or equivalent experience, strong communication skills, and the ability to work rotating shifts including weekends and holidays.

Qualifications

• Excellent interpersonal skills and the ability to calmly process information under pressure.
• High memory retention and attention to detail are essential.
• Strong typing ability and familiarity with computers are required.

Responsabilités

• Dispatches law enforcement and other emergency services personnel via telephone and two-way radio.
• Monitors status of field units and assigns resources as needed.
• Responds to incidents involving multiple agencies and jurisdictions.
• Relays information accurately and follows policy and procedures.
• Maintains POST training and certification requirements as specified.

Connaissances

Interpersonal skills

Memory retention

Calm under pressure

Typing ability

Computer literacy

Formation

Associate's Degree

Outils

Two-way radio system

Extensive computer operation

Description du poste

When the unexpected happens on Wyoming’s vast highways, yours is the first voice of hope. We aren't just looking for operators; we are looking for the backbone of public safety—the steady hands and sharp minds who guide our Troopers and protect our citizens. Are you ready to level up?

Description And Functions

Open Until Filled

The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.

This Position Offers a

• $2,000 Hiring Bonus** See notes for eligibility

Working for the State of Wyoming offers more than a paycheck.

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about your benefit package!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Skills

The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation. To see what life at WYDOT can mean for you, we invite you to view below:

Human Resource Contact: Keri Long 307-777-4104 [e-mail]

ESSENTIAL FUNCTIONS

• Dispatches law enforcement and other emergency services personnel to specific locations via telephone and two-way radio network.
• Monitors the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information.
• In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, the Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.
• An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.
• In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers.
• Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon it throughout their law enforcement career.
• Must acquire 20 hours of POST-certified training every two years to maintain state-required POST certification.
• The next training cycle will begin in October.

Qualifications

PREFERENCES

Preference will be given to candidates with two or more years of Wyoming Highway Patrol dispatch experience.

Preference will be given to candidates who have approved public safety dispatch certification.

Preference will be given to candidates who have good communication and people skills.

Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability.

Knowledge

• Knowledge of officer safety procedures and protocol.
• Knowledge of Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system.
• Knowledge of the course of action required for managing hazardous material incidents concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.

Minimum Qualifications

Experience

0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I

Education

Associate's Degree

OR

Education & Experience Substitution

2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I

Certificates, Licenses, Registrations

None

Physical Working Conditions

• Applicants must be able to work shifts, holidays, and weekends.
• Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.

Notes

• FLSA: Non-Exempt
• WHP Communications will be reviewing applications needed to fill positions during the duration of the job posting. Applicants chosen to move forward in the selection process will be contacted by WHP Communications.
• Applicants must not have driving privileges suspended within 3 years of the test date.
• Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical, and drug testing.
• Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments.
• Applicants must not have used marijuana within one (1) year of the test date.
• Applicants must not have used any other controlled substance within three (3) years of the test date.
• Must be a US Citizen.
• The Wyoming Department of Transportation & Wyoming Highway Patrol are Drug-Free Workplaces.
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Qualifying eligibility and criteria for the hiring bonus:
  • Temporary employees accepting a part-time permanent position.
  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
  • One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay.
  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
  • Employees would only be eligible for one (1) hiring bonus in a 12-month period.
  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Working for the State of Wyoming means more than a job — it’s a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees Enjoy

• Comprehensive health coverage – medical, dental, and vision plans for you and your family
• Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility – for those with qualifying student loans
• Training and professional development – to support your career growth and advancement
• Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program – Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION

Wyoming offers a lifestyle you can’t find anywhere else — wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!