Wholesale Operations Lead: Rep Enablement & Systems

KREWE; New Orleans (LA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive wage

Health insurance

401(k) plan

Education allowance

Paid holidays

Frame allowance

Job summary

KREWE, an independent fashion eyewear brand, seeks a Wholesale Operations Manager at our New Orleans HQ. You will lead wholesale account and representative support operations, driving account health, process excellence, and rep enablement.

You will support 12 sales reps, manage SOPs, product logistics, ERP and StorePoint, onboarding, and compliance. This role is based in New Orleans with strong organization and clear communication required.

Qualifications

• 2+ years in wholesale operations or fast-paced retail environment.
• Proficient with ERP systems; NetSuite exposure preferred.
• Strong written and verbal communication; detail oriented.

Responsibilities

• Sales Rep Partnership and Support: act as the operational partner for 12 active reps and support pre/post-sale needs.
• SOP Communication: clarify SOPs to reps for operational consistency.
• Product & Sample Logistics: coordinate product movement and sample distribution.
• Marketing Deliverables: package and distribute updated collateral to reps for regional sell-in.
• Trade Show Coordination: manage sales rep trade show requests and schedules.

Skills

Wholesale ops

Sales admin

B2B support

ERP systems

NetSuite

NuOrder

Organized

Communication

Detail oriented

New Orleans relocation

Tools

NetSuite ERP

NuOrder platform

Job description

KREWE, an independent fashion eyewear brand, seeks a Wholesale Operations Manager at our New Orleans HQ. You will lead wholesale account and representative support operations, driving account health, process excellence, and rep enablement.

You will support 12 sales reps, manage SOPs, product logistics, ERP and StorePoint, onboarding, and compliance. This role is based in New Orleans with strong organization and clear communication required.