Wholesale Offer Manager

Astound Broadband; Springfield (IL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, vision, life and STD

Floating Holiday: 40 hours/year

Paid Holidays: 7 days/year

Paid Sick Leave: vary by state/local

Tuition reimbursement

Employee discounts

Job summary

Astound Broadband is seeking a seasoned Offer Management professional to identify and deliver solutions for Wholesale customers. You will handle quotes, orders, and proposals, coordinating with sales, engineering, and account teams to drive demand and maintain a competitive position.

The role requires 5+ years in telecom with experience in Enterprise, Carrier or Wholesale channels, strong analytical and Excel skills, and the ability to work across cross-functional teams in a fast-paced

Qualifications

• Bachelor’s degree in business or related field preferred, or an equivalent combination of education and relevant experience
• 5+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels
• Customer centric with strong analytical, verbal, written, presentation and Excel skills
• Ability to communicate with management, team leaders, and customers
• Detail, quality, and timeline-oriented with strong technical background in telecom software systems

Responsibilities

• Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts
• Collaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demand
• Work with technical teams to develop solutions to meet customer needs
• Use communication and negotiation skills to execute sales strategies to drive customer demand
• Business development - provide training and ongoing training of Astounds capabilities to partners
• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
• Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sales
• Up to date reporting in various CRM systems for all opportunities
• Base Salary: The base salary range for this position is $85,000- $95,000 annually, plus opportunities for bonus and benefits, if applicable.

Job description

The Offer Management team is responsible for both identifying and delivering solutions to meet the complex needs of our Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products. The Offer Management team is responsible for both identifying and delivering solutions to meet the complex needs of our Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products. Use financial modeling tools and understand complex financial and business strategies to promote sales attainment goals, while promoting the best interests of the company

• Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts
• Collaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demand
• Work with technical teams to develop solutions to meet customer needs.
• Use communication and negotiation skills to execute sales strategies to drive customer demand.
• Business development - provide training and ongoing training of Astounds capabilities to partners
• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
• Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sales.
• Up to date reporting in various CRM systems for all opportunities.
• Bachelor’s degree in business or related field preferred, or an equivalent combination of education and relevant experience

5+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels

• Customer centric
• Operational understanding of telecommunications ordering, provisioning, and billing processes
• Excellent analytical, verbal, written, presentation and Excel skills
• Ability to communicate with management, team leaders, and customers
• Detail, quality, and timeline-oriented
• Strong technical background working with and developing software systems in the telecommunications industry
• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Benefits listed above is for regular full-time positionBase Salary:

The base salary range for this position is $85,000- $95,000 annually, plus opportunities for bonus and benefits, if applicable.

Take care of our customers

Take care of each other

We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.