Wholesale Offer Manager

Astound; Illinois; On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

401k with employer match

Medical/dental/vision insurance

Life and STD insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an experienced Offer Management professional to identify and deliver solutions for Wholesale customers, handling quotes, orders, and complex proposals. You will partner with boundary partners, engineering, and account management to drive customer demand from pre-sale through post-sales.

The role offers a base salary with bonus potential and a comprehensive benefits package. The position emphasizes financial modeling, cross-functional collaboration, and effective communication

Qualifications

• Experience developing proposals for sales/business development efforts.
• Ability to analyze complex issues and develop financially sound solutions.
• Strong written and oral communication across internal and external stakeholders.
• Ability to collaborate with national sales managers on proposal efforts and sales strategies.
• Work with technical teams to craft customer-focused solutions.

Responsibilities

• Analyze complex issues and develop financially sound solutions.
• Use financial modeling tools to promote sales attainment and company interests.
• Produce research, write, edit, and coordinate proposals for sales efforts.
• Collaborate with National Sales Managers on win strategy and sales deliverables.
• Work with technical teams to meet customer needs.
• Communicate clearly and negotiate to drive customer demand.
• Provide training on Astound capabilities to partners.
• Respond to customer information requests, pricing, and joint proposals.
• Support wholesale team and boundary partners through pre- and post-sales stages.
• Manage escalations and leverage CRM for opportunity tracking.

Skills

Financial modeling

Proposal development

Research & writing

Cross-functional collaboration

Technical collaboration

Communication skills

Negotiation

Training & enablement

Customer support

CRM reporting

Escalation management

Boundary partner coordination

Tools

CRM systems

Financial modeling tools

Job description

The Offer Management teamisresponsible for bothidentifyingand delivering solutions to meet the complex needs ofour Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Evaluating incoming opportunities and preparing complex proposals. Engage with boundary partners to ensure efficiencies. Enhance partnerships with the carrier clients and understand their needs while promoting Astound's products. Enhance the partner's experience at every interaction.

The Offer Management teamisresponsible for bothidentifyingand delivering solutions to meet the complex needs ofour Wholesale customers.This includes receivingincoming quotes and orders from Wholesale partners.Evaluatingincoming opportunities andpreparingcomplex proposals.Engage with boundary partnersto ensureefficiencies.Enhancepartnerships with thecarrierclients and understandtheir needs whilepromotingAstound'sproducts.Enhance thepartner'sexperience at every interaction.

• Analyze complex issues and use sound judgment and experience to develop financially soundsolutions

• Usefinancial modeling tools and understand complex financial and business strategies topromote sales attainment goals, while promoting the best interests of the company

• Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts

• Collaborate with National Sales Managersonproposal efforts and deliverables including win strategy developmentandexecutingsales strategies to drive customer demand

• Work with technical teams to developsolutions to meet customer needs.

• Demonstrate excellent oral and written communication and active listening skills.

• Use communication and negotiation skills toexecute sales strategies to drive customerdemand.

• Business development- provide training and ongoingtrainingofAstoundscapabilitiesto partners

• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.

• Supports others within theWholesaleteamalong with boundary partners in engineering,implementationand account managementto achieve customer satisfactionfrom pre-salesthrough post-sales.

• Ability to handle escalationsand find solutions when there are challenging circumstances.

• Up to date reporting invariousCRMsystemsfor all opportunities.

• Other duties as assigned

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Base Salary: The base salary range for this position is $85,000- $95,000annually, plus opportunities for bonus and benefits, if applicable. The base pay rangerepresentsthe low and high end of the hiring range for this job.Actual pay will vary and may be above or below the range based onvarious factorsincluding but notlimited to relevant skills, experience, capabilities and location.

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.