Wholesale Offer Manager

Grande Communications Networks LLC; Texas; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, and life保险

Paid Time Off/Vacation

Floating Holidays

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discounts

Base salary: $85,000-$95,000 annually

Job summary

Grande Communications Networks LLC is seeking a senior professional for Offer Management to identify and deliver solutions for Wholesale partners, handling quotes, orders, and complex proposals.

You will collaborate with National Sales Managers and technical teams to develop solutions, run financial models, and drive sales strategies while ensuring excellent partner experiences across interactions, negotiations, and post-sale support.

Qualifications

• 5+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels.
• Minimum 5 years of strategic pricing or business analyst experience.
• Customer centric with operational understanding of telecommunications ordering, provisioning, and billing processes.
• Excellent analytical, verbal, written, presentation and Excel skills.
• Ability to work with diverse teams to facilitate and achieve results; communicate with management, team leaders, and customers.
• Detail-, quality-, and timeline-oriented; shows commitment, resilience, accountability, and teamwork.

Responsibilities

• Identify and deliver solutions for Wholesale customers, including quotes and orders.
• Evaluate opportunities and prepare complex proposals for partners.
• Collaborate with boundary partners to ensure efficiencies and promote products.
• Build financial models and understand strategies to support sales attainment.
• Prepare research, writing, editing, and proposals for sales/business development efforts.
• Coordinate with National Sales Managers on proposals, win strategies, and sales execution.
• Work with technical teams to develop customer-focused solutions.
• Provide training on Astound capabilities to partners and respond to information requests.
• Manage escalations and maintain up-to-date CRM reporting; support pre- to post-sales activities.

Skills

telecommunications

strategic pricing

customer focus

telecom operations

Excel skills

teamwork

communication

attention to detail

accountability

Education

Bachelor's degree

Job description

Responsibilities

The Offer Management teamisresponsible for bothidentifyingand delivering solutions to meet the complex needs ofour Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Evaluating incoming opportunities and preparing complex proposals. Engage with boundary partners to ensure efficiencies. Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products. Enhance the partner’s experience at every interaction. The Offer Management teamisresponsible for bothidentifyingand delivering solutions to meet the complex needs ofour Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Evaluating incoming opportunities and preparing complex proposals. Engage with boundary partners to ensure efficiencies. Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products. Enhance the partner’s experience at every interaction. Analyze complex issues and use sound judgment and experience to develop financially sound solutions Use financial modeling tools and understand complex financial and business strategies to promote sales attainment goals, while promoting the best interests of the company Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts Collaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demand Work with technical teams to develop solutions to meet customer needs. Demonstrate excellent oral and written communication and active listening skills. Use communication and negotiation skills to execute sales strategies to drive customer demand. Business development - provide training and ongoing training of Astounds capabilities to partners Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sales. Ability to handle escalations and find solutions when there are challenging circumstances. Up to date reporting in various CRM systems for all opportunities. Other duties as assigned

What you bring to the table

Education: Bachelor’s degree in business or related field preferred, or an equivalent combination of education and relevant experience

Required Qualifications

5+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels Minimum 5 Years of strategic pricing or business analyst experience Customer centric Operational understanding of telecommunications ordering, provisioning, and billing processes Excellent analytical, verbal, written, presentation and Excel skills Ability to work with diverse teams tofacilitateand achieve results Ability to communicate with management, team leaders, and customers Detail, quality,and timeline-oriented Exhibits commitment, resilience, accountability,and teamwork

Preferred Qualifications

Strong technical background working with and developing software systems in the telecommunications industry Working knowledge of general marketing tools and processes

Benefits

We’re Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program
• Base Salary: The base salary range for this position is $85,000- $95,000 annually, plus opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, capabilities and location.

*Benefits listed above are for regular full-time position

Our Mission Statement

• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun

Equal Opportunity Employer

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Welcome to Astound Careers! Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.