Wholesale Casualty Brokerage Assistant

Ryan Specialty; Chicago (IL); Hybrid; USD 34,000 - 43,000; Full time

Job summary

Ryan Specialty seeks a Brokerage Assistant to support a dynamic Casualty brokerage team in Chicago. You'll help with policy administration, endorsements, quoting, binder issuance, and documentation while collaborating with brokers, carriers, and internal groups.

This hybrid role combines in-office Mon-Thu at 540 W Madison St, with Fridays remote; ideal for a recent graduate or early-career professional eager to grow in commercial insurance and wholesale brokerage through hands-on training and

Qualifications

• Bachelor’s degree in a related field.
• Active Property & Casualty license or willingness to obtain within 90 days.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Demonstrated initiative and professionalism in learning the insurance industry.

Responsibilities

• Support day-to-day servicing and administration of commercial casualty accounts.
• Assist brokers with quoting, binder preparation, policy processing, endorsements, and documentation.
• Review policies, endorsements, and related documents for accuracy and completeness.
• Prepare renewal marketing materials, submissions, cover letters, and other brokerage docs.
• Maintain accurate client, policy, and transaction records in AMS and document platforms.
• Organize files to ensure compliance with internal standards and regulations.
• Respond to inquiries from brokers, underwriters, partners, clients, and stakeholders.

Skills

Bachelor's degree

Property & Casualty license

Attention to detail

Multi-tasking

Communication skills

MS Office (Excel/Outlook)

Proactivity

Education

Bachelor’s degree (Risk Management & Insurance, Business, Finance, Sales, Marketing, Communications, or related)

Tools

Excel

Outlook

AIM

ImageRight

Job description

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

The Brokerage Assistant provides operational and administrative support to a dynamic Casualty brokerage team, helping ensure the accurate and timely processing of insurance transactions throughout the policy lifecycle. This role assists with policy administration, endorsements, quoting, binder issuance, account documentation, and account servicing activities while partnering closely with brokers, carrier partners, and internal teams.

This is an excellent opportunity for a recent college graduate or early-career professional looking to build a long-term career in commercial insurance and wholesale brokerage. Through hands‑on training, direct mentorship, and exposure to carrier and client relationships, the Brokerage Assistant will develop a strong foundation in brokerage operations while gaining opportunities for growth into marketing, client‑facing, and brokerage‑focused roles.

Location: This role will work hybrid out of our Chicago office with Mon-Thurs in office and Friday’s work from home. Our office is located at 540 W Madison St Floor 9 Chicago, IL 60647.

What will your job entail?

• Support the day‑to‑day servicing and administration of commercial casualty insurance accounts.
• Assist brokers with quoting, quote issuance, binder preparation, policy processing, endorsements, and account documentation.
• Review policies, endorsements, binders, and related insurance documents to ensure accuracy and completeness.
• Prepare renewal marketing materials, submissions, cover letters, and other brokerage‑related documentation.
• Maintain accurate client, policy, and transaction information within agency management systems and document management platforms.
• Organize and maintain account files, ensuring documentation is complete and compliant with internal standards and regulatory requirements.
• Respond to inquiries from brokers, underwriters, carrier partners, clients, and internal stakeholders in a professional and timely manner.
• Assist with renewal activities, policy servicing, and other account management functions throughout the insurance lifecycle.
• Collaborate with brokers, marketing professionals, and operational teams to support successful account execution and client service.
• Utilize brokerage technology platforms, including AIM, ImageRight, Microsoft Excel, Outlook, and other business applications.
• Support process improvement initiatives and assist with special projects as needed.
• Participate in professional development opportunities, industry events, networking functions, and relationship‑building activities with carrier and client partners.

Qualifications

Required

• Bachelor’s degree in Risk Management & Insurance, Business, Finance, Sales, Marketing, Communications, or a related field.
• Active Property & Casualty license or willingness to obtain within the first 90 days of employment
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Demonstrated initiative, professionalism, and a desire to learn the insurance industry.

Preferred

• Internship, coursework, or professional experience in insurance, underwriting, brokerage, financial services, sales, customer service, account management, or related fields.
• Familiarity with AIM, ImageRight, agency management systems, or other insurance technology platforms.
• Experience utilizing AI‑powered productivity tools such as Microsoft Copilot, Claude, ChatGPT, or similar solutions.
• Property & Casualty insurance license or willingness to obtain upon hire.

What You’ll Gain

• Hands‑on training from experienced Casualty brokerage professionals.
• Exposure to commercial insurance placements, underwriting strategy, carrier relationships, and client service.
• A collaborative, energetic team environment that values learning, development, and professional growth.
• Opportunities to attend industry networking events and build relationships with carrier and client partners.
• Multiple long‑term career paths, including brokerage operations, marketing, account management, and producer/broker roles.
• The ability to build a rewarding career in the wholesale insurance industry while learning directly from experienced professionals.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization.Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best‑in‑class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $25.00 - $31.25 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full‑time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail]

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.