Wholesale Casualty Brokerage Assistant

Ryan Specialty, LLC; Chicago (IL); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Bonuses

Benefits package

Job summary

Ryan Specialty, LLC, located in Chicago, seeks a Brokerage Assistant to support a dynamic Casualty brokerage team. You’ll help process insurance transactions from policy administration to endorsements, working hybrid from our Chicago office with in-office Mon–Thu and remote Fridays.

The role targets recent graduates or early-career professionals eager to grow in commercial insurance. You’ll gain hands-on training, mentorship, and opportunities across marketing, client-facing and

Qualifications

• Bachelor's degree in Risk Management & Insurance, Business, Finance, Sales, Marketing, Communications, or related field.
• Active Property & Casualty license or willingness to obtain within the first 90 days of employment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Demonstrated initiative, professionalism, and a desire to learn the insurance industry.
• Preferred internship or professional experience in insurance, brokerage, or related fields.
• Familiarity with AIM, ImageRight, agency management systems, or other insurance tech.
• Experience using AI-powered productivity tools like Copilot, Claude, or ChatGPT.

Responsibilities

• Support day-to-day servicing and administration of commercial casualty accounts.
• Assist brokers with quoting, quote issuance, binder preparation, policy processing, endorsements, and documentation.
• Review policies and related documents for accuracy and completeness.
• Prepare renewal marketing materials, submissions, letters, and brokerage docs.
• Maintain accurate client, policy, and transaction data in agency management systems.
• Organize and maintain account files in compliance with standards and regulations.
• Respond to inquiries from brokers, underwriters, carriers, clients, and staff.
• Assist with renewal activities, policy servicing, and account management tasks.
• Collaborate with brokers, marketing, and operations to support client service.
• Utilize brokerage tech platforms like AIM, ImageRight, Excel, and Outlook.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Multi-tasking

Education

Bachelor's degree in Risk Management & Insurance, Business, Finance, Sales, Marketing, Communications, or related field

Tools

AIM

ImageRight

Microsoft Excel

Outlook

Agency management systems

AI productivity tools (Copilot/ChatGPT/Claude)

Job description

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

The Brokerage Assistant provides operational and administrative support to a dynamic Casualty brokerage team, helping ensure the accurate and timely processing of insurance transactions throughout the policy lifecycle. This role assists with policy administration, endorsements, quoting, binder issuance, account documentation, and account servicing activities while partnering closely with brokers, carrier partners, and internal teams. This is an excellent opportunity for a recent college graduate or early-career professional looking to build a long-term career in commercial insurance and wholesale brokerage. Through hands‑on training, direct mentorship, and exposure to carrier and client relationships, the Brokerage Assistant will develop a strong foundation in brokerage operations while gaining opportunities for growth into marketing, client‑facing, and brokerage‑focused roles.

Location: This role will work hybrid out of our Chicago office with Mon‑Thurs in office and Friday's work from home. Our office is located at 540 W Madison St Floor 9 Chicago, IL 60647.

What will your job entail?

• Support the day‑to‑day servicing and administration of commercial casualty insurance accounts.
• Assist brokers with quoting, quote issuance, binder preparation, policy processing, endorsements, and account documentation.
• Review policies, endorsements, binders, and related insurance documents to ensure accuracy and completeness.
• Prepare renewal marketing materials, submissions, cover letters, and other brokerage‑related documentation.
• Maintain accurate client, policy, and transaction information within agency management systems and document management platforms.
• Organize and maintain account files, ensuring documentation is complete and compliant with internal standards and regulatory requirements.
• Respond to inquiries from brokers, underwriters, carrier partners, clients, and internal stakeholders in a professional and timely manner.
• Assist with renewal activities, policy servicing, and other account management functions throughout the insurance lifecycle.
• Collaborate with brokers, marketing professionals, and operational teams to support successful account execution and client service.
• Utilize brokerage technology platforms, including AIM, ImageRight, Microsoft Excel, Outlook, and other business applications.
• Support process improvement initiatives and assist with special projects as needed.
• Participate in professional development opportunities, industry events, networking functions, and relationship‑building activities with carrier and client partners.

Qualifications

• Bachelor's degree in Risk Management & Insurance, Business, Finance, Sales, Marketing, Communications, or a related field.
• Active Property & Casualty license or willingness to obtain within the first 90 days of employment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Demonstrated initiative, professionalism, and a desire to learn the insurance industry.
• Preferred Internship, coursework, or professional experience in insurance, underwriting, brokerage, financial services, sales, customer service, account management, or related fields.
• Familiarity with AIM, ImageRight, agency management systems, or other insurance technology platforms.
• Experience utilizing AI‑powered productivity tools such as Microsoft Copilot, Claude, ChatGPT, or similar solutions.
• Property & Casualty insurance license or willingness to obtain upon hire.

What You'll Gain

• Hands‑on training from experienced Casualty brokerage professionals.
• Exposure to commercial insurance placements, underwriting strategy, carrier relationships, and client service.
• A collaborative, energetic team environment that values learning, development, and professional growth.
• Opportunities to attend industry networking events and build relationships with carrier and client partners.
• Multiple long‑term career paths, including brokerage operations, marketing, account management, and producer/broker roles.
• The ability to build a rewarding career in the wholesale insurance industry while learning directly from experienced professionals.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best‑in‑class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well‑being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $25.00 - $31.25 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future.

Full‑time roles are eligible for bonuses and benefits.

For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail].

A multi‑time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry.

Join our team and help provide innovative solutions for insurance brokers, agents and carriers.

Talent Network

Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here!

Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between the Agency and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.