Whole Body Merchandiser & Customer Service

Whole Foods Market, Inc; Andover (MA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Andover, MA is seeking a friendly Team Member for the Whole Body department. You will provide courteous service, learn product details, and help maintain attractive displays while upholding health, safety, and SOP standards.

No retail experience is required; this role emphasizes teamwork, reliability, and the ability to handle lifting and flexible hours. Wage range is $18.00–$25.40 per hour, commensurate with experience, with Whole Benefits and store programs.

Qualifications

• Customer service skills with a friendly, helpful approach.
• Ability to learn product details for the Whole Body department.
• Strong communication and teamwork abilities.
• Capacity to manage time and stay organized in a fast-paced store.

Responsibilities

• Monitors product quality and freshness and ensures proper product rotation.
• Logs, processes, and retrieves customer special orders.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Follows department procedures for preparing, storing, rotating, and stocking of product.
• May assist in training of new Team Members, utilizing all learning checklists and training materials.
• Supports national, regional and store programs.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Performs other duties as assigned by store, regional, or national leadership.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment to WFM standards.
• Performs opening, mid, and closing duties; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Customer service

Team player

Attention to detail

Communication

Fast-paced environment

Product knowledge

Time management

Tools

Box cutters

Electric pallet jacks

Ladders

Job description

Whole Foods Market in Andover, MA is seeking a friendly Team Member for the Whole Body department. You will provide courteous service, learn product details, and help maintain attractive displays while upholding health, safety, and SOP standards.

No retail experience is required; this role emphasizes teamwork, reliability, and the ability to handle lifting and flexible hours. Wage range is $18.00–$25.40 per hour, commensurate with experience, with Whole Benefits and store programs.