Whole Body Sales & Service Specialist

Whole Foods Market; Andover (MA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Andover is seeking a Team Member for the Whole Body department to ensure courteous, friendly service, stock and rotate products, and maintain attractive displays.

You will support store programs, assist training, and help meet health, safety, and quality standards while delivering excellent customer experiences.

No previous retail experience required; ability to lift up to 50 pounds and work a flexible schedule including nights and weekends is expected.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds.
• Flexible schedule including nights, weekends, and holidays.
• Ability to work in a fast-paced environment.

Responsibilities

• Monitors product quality and freshness and ensures proper product rotation.
• Logs, processes, and retrieves customer special orders.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Follows department procedures for preparing, storing, rotating, and stocking of product.
• May assist in training of new Team Members, utilizing all learning checklists and training materials.
• Supports national, regional and store programs.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Performs other duties as assigned by store, regional, or national leadership.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Customer service

Sales

Communication

Attention to detail

Teamwork

Product knowledge

Time management

Safety awareness

Job description

Whole Foods Market in Andover is seeking a Team Member for the Whole Body department to ensure courteous, friendly service, stock and rotate products, and maintain attractive displays.

You will support store programs, assist training, and help meet health, safety, and quality standards while delivering excellent customer experiences.

No previous retail experience required; ability to lift up to 50 pounds and work a flexible schedule including nights and weekends is expected.