Wheelchair Van Driver

Lynx EMS; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Lynx EMS in Indianapolis seeks dependable Wheelchair Van Drivers to provide safe, reliable transportation for patients to medical appointments and facilities. You will interact with patients, families, and dispatch while delivering professional, compassionate service and maintaining strict safety and HIPAA compliance on every ride.

You will operate wheelchair-accessible vehicles, assist patients in entering and exiting, secure mobility devices, document trips, and uphold punctual schedules

Qualifications

• Valid driver's license with a clean driving record.
• Ability to assist patients with mobility needs using proper body mechanics and safety techniques.
• Strong communication and customer service skills.
• Compassionate, patient, and dependable attitude.
• Professional appearance and conduct.
• Reliable attendance and punctuality.
• Ability to work independently while following procedures and schedules.
• Comfortable assisting individuals with mobility limitations.
• Previous experience in non-emergency medical transportation or caregiving is a plus, but not required.

Responsibilities

• Safely operate a wheelchair-accessible van during assigned daytime routes.
• Transport patients to and from medical appointments, hospitals, dialysis centers, rehabilitation facilities, and other healthcare locations.
• Assist patients with entering and exiting the vehicle using proper safety procedures and body mechanics.
• Properly secure wheelchairs and other mobility devices before transportation.
• Provide courteous, respectful, and compassionate service to patients and their families.
• Maintain punctuality and effective time management throughout assigned routes.
• Perform daily vehicle inspections to ensure safety and operational readiness.
• Keep the vehicle clean, sanitized, organized, and well-maintained.
• Communicate effectively with dispatch and healthcare facilities regarding arrival times, delays, changes, or special transportation needs.
• Follow all applicable safety procedures, HIPAA requirements, company policies, and traffic laws.
• Complete required transportation and trip documentation accurately.

Skills

Customer service

Communication

Reliability

Professionalism

Job description

We are seeking dependable, compassionate, and service-oriented individuals to join our team as Wheelchair Van Drivers .

In this role, you will provide safe, reliable, and respectful transportation for patients traveling to scheduled medical appointments, dialysis treatments, hospital discharges, rehabilitation facilities, and interfacility transfers.

As a Wheelchair Van Driver, you will play an important role in helping patients arrive at their destinations safely, on time, and with dignity . This position requires excellent time management, attention to safety, reliability, and a patient-first approach.

You will interact with patients, family members, healthcare providers, and dispatch personnel while providing professional and compassionate customer service throughout each transport.

This position is ideal for someone who enjoys helping others, works well independently, and takes pride in providing dependable transportation to members of the community.

Key Responsibilities

• Safely operate a wheelchair-accessible van during assigned daytime routes
• Transport patients to and from medical appointments, hospitals, dialysis centers, rehabilitation facilities, and other healthcare locations
• Assist patients with entering and exiting the vehicle using proper safety procedures and body mechanics
• Properly secure wheelchairs and other mobility devices before transportation
• Provide courteous, respectful, and compassionate service to patients and their families
• Maintain punctuality and effective time management throughout assigned routes
• Perform daily vehicle inspections to ensure safety and operational readiness
• Keep the vehicle clean, sanitized, organized, and well-maintained
• Communicate effectively with dispatch and healthcare facilities regarding arrival times, delays, changes, or special transportation needs
• Follow all applicable safety procedures, HIPAA requirements, company policies, and traffic laws
• Complete required transportation and trip documentation accurately

Qualifications & Requirements

• Valid driver's license with a clean driving record
• Ability to safely assist patients with mobility needs using proper body mechanics and safety techniques
• Strong communication and customer service skills
• Compassionate, patient, and dependable attitude
• Professional appearance and conduct
• Reliable attendance and punctuality
• Ability to work independently while following established procedures and schedules
• Comfortable assisting individuals with mobility limitations
• Previous experience in non-emergency medical transportation, healthcare, caregiving, or customer service is a plus, but not required

Why Join Our Team?

• Meaningful work supporting essential healthcare transportation
• Structured routes and organized scheduling
• Opportunity to gain valuable experience in the medical transportation field
• Supportive dispatch and team environment
• Opportunity to make a positive difference in the lives of patients and their families