Wheatley Library Associate: Customer Service & Programs

Richland Library; Columbia (SC); On-site; USD 23,000 - 29,000; Full time

Job summary

Richland Library Wheatley in Columbia, SC is hiring two Full-Time Associates to deliver exceptional customer service and support library operations.

Roles include greeting customers, guiding them to resources, assisting with programs, and helping with daily workflow, equipment, and accounting tasks. The positions require strong communication skills, a high school diploma plus post-secondary education, and a commitment to equal opportunity employment.

Qualifications

• At least two years of post high school education.
• At least one year clerical or other relevant work experience.
• Excellent communication and technical skills.
• Ability to perform all job duties.

Responsibilities

• Greets customers and ascertains individualized needs.
• Assists with daily library operations and customer service.
• Supports adult and children's programming.
• Maintains workflow and helps with equipment and cash reconciliations.
• Answers questions about services, materials, and initiatives.

Skills

Customer service

Communication

Tech literacy

Administrative work

Education

Two years post-high school education

High School diploma or equivalent

Job description

Richland Library Wheatley in Columbia, SC is hiring two Full-Time Associates to deliver exceptional customer service and support library operations.

Roles include greeting customers, guiding them to resources, assisting with programs, and helping with daily workflow, equipment, and accounting tasks. The positions require strong communication skills, a high school diploma plus post-secondary education, and a commitment to equal opportunity employment.