WFH Member Support Specialist

Lever, Inc.; Wilmington (DE); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Written process to follow

Coaching from experienced staff

Path into leadership for high achiever

Job summary

Lever, Inc. is seeking motivated individuals for a remote role in client conversations about financial-protection options. This inbound position focuses on talking with people who requested help, following a proven written process, and being coached by experienced colleagues.

Interviews are conducted on Zoom, and a path into leadership is available for high performers. Ideal candidates are competitive, coachable, and comfortable on camera.

Qualifications

• Ability to communicate financial-protection options clearly.
• Comfortable on camera.
• Self-motivated and coachable.

Responsibilities

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

Skills

Inbound conversations

Communication on camera

Coachable

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat is inbound. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.