WFD-Employment Specialist

Triangle; Lowell (MA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Triangle seeks a Workforce Development / Employment Specialist to support a diverse caseload of job seekers. The role involves career planning, case management, job development, and assistance with applications, resume writing, and interview preparation.

You will help remove barriers to employment and connect clients with training opportunities. Hybrid work arrangement includes remote and Lowell on-site collaboration, with regular in-person community meetings and online sessions.

Qualifications

• High school diploma or equivalent required.
• Language skills highly preferred.
• Experience in the field preferred.
• Must have valid driver's License and an acceptable driving record.
• First Aid and CPR or willingness to become certified.
• Must clear state and federal background check.

Responsibilities

• Supports a diverse caseload of job seekers with career advancement support such as career planning, case management, job development and help with applications.
• Helps clients with job search, resume and cover letter writing, and maintaining employment through coaching and follow-up.
• Identifies training opportunities to meet vocational goals and assists with navigating barriers to employment (transportation, childcare, housing, etc.).
• Creates an inviting job search environment, meeting in person or via online platforms like Zoom.
• Tracks job leads and maintains regular communication with referring counselors and community partners.
• Documents services provided and prepares monthly reports consistent with department procedures.

Skills

Language skills

Driving license

First Aid CPR

Education

High school diploma or equivalent

Job description

Position: Workforce Development / Employment Specialist

Reports to: Director of Employment and Workforce Initiatives

Hours: 40 hours per week

Location: Hybrid – Remote / Lowell

Triangle's Expectation of Employee:

• Adheres to Triangle Policy and Procedures
• Acts as a role model within and outside Triangle
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about Department matters
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Meets Department productivity standards
• Performs duties as workload necessitates

Essential Duties and Responsibilities:

• Supports a diverse caseload of job seekers with needed career advancement support such as career planning, case management, job development and support with applications. Provides support to overcome other barriers to employment
• Supports caseload in obtaining vocational goals by
  • finding employment: supporting with the job search, providing job development, supporting with resume and cover writing etc.
  • maintaining employment: providing the support a client needs to keep their job whether by job coaching or regular check-ins
  • providing or finding training opportunities needed to meet vocational goals
  • helping to eliminate barriers to employment such as transportation, childcare, housing etc.: by helping clients to navigate systems and remain organized
• Creates an inviting and innovative job search environment, meeting regularly in person in the community or online platforms such as Zoom
• Assists individuals receiving services in obtaining competitive employment that is aligned with career goals
• Consistently connects with community employers in order to secure competitive jobs for clients
• Collaborates effectively with people with disabilities and their support teams (i.e., educators, parents, group homes, counselors, clinical professionals) to provide clear pathways to employment, or advance in existing careers
• Completes required service documentation and monthly reports
• Ensures appropriate communication with Workforce Development Department
• Communicates regularly with referring Career Counselors or state representative from MassAbility or to discuss individuals' progress and develop proactive plans to remove barriers to employment
• Provides follow-up support to individual clients once placed in a job
• Responsible for tracking and sharing all job leads
• Demonstrates a successful placement rate
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Language skills highly preferred
• Experience in the field preferred
• Must have valid driver's License and an acceptable driving record
• First Aid and CPR or willingness to become certified
• Must clear state and federal background check

Language Skills

• Fluency in Khmer, Portuguese or Spanish are highly favorable
• Ability to verbally communicate, read, analyze, interpret, and write documents
• Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members

General Sign Off:

The employee is expected to adhere to all Triangle policies and to act as a role model in the adherence to Triangle policies. I have read and understand this explanation and job description.