West Regional Operations Leader — Safety, Growth & Excellence

Industrial-Inspection-; Redding (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Industrial-Inspection- is seeking a Regional Operations Manager - West to drive day-to-day operational excellence across the West region. Responsibilities include safety, quality, customer service, and financial performance, collaborating with sales, the General Manager, schedulers, and others to run effective rhythms.

You will lead a regional team, manage P&L, forecast, and plan for growth while promoting a scalable operating model and cost efficiency.

Qualifications

• High school diploma or GED plus at least five years of relevant industry or field-service experience; leadership experience required.
• Ability to lead hands-on operations and people while managing business and financial performance.
• Advanced written and oral communication skills; ability to build relationships with customers, employees, and peers.

Responsibilities

• Partner with Safety Manager to ensure safe practices and compliance; own West-region safety performance.
• Lead continuous improvement by analyzing workflows, identifying root causes, and eliminating defects.
• Oversee daily operations for the West region, including financial performance, personnel, deployment, and customer relationships.
• Drive on-time, on-budget project execution; establish operating rhythms and metrics.
• Assist the General Manager with budgeting, forecasting, P&L review, variance analysis, and strategic planning.
• Build and lead a regional team; coach and develop employees; address performance issues.
• Guide schedulers and regional leaders to improve resource allocation and service responsiveness.
• Resolve customer issues and expand regional revenue opportunities.
• Assess facility, equipment, and technician needs; balance coverage, compliance, and cost.
• Design scalable processes and roles to support regional growth and future changes.

Skills

Leadership experience

P&L management

Forecasting

Variance analysis

Critical thinking

Problem solving

Communication

Time management

Relationship building

Education

Associate or Bachelor's degree in a related field

Tools

Microsoft Office

Web-based business systems

Job description

Industrial-Inspection- is seeking a Regional Operations Manager - West to drive day-to-day operational excellence across the West region. Responsibilities include safety, quality, customer service, and financial performance, collaborating with sales, the General Manager, schedulers, and others to run effective rhythms.

You will lead a regional team, manage P&L, forecast, and plan for growth while promoting a scalable operating model and cost efficiency.