West Palm Beach #11 Host

Flanigan's Enterprises, Inc.; West Palm Beach (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance – Medical & Dental

401K Plan – Immediate Eligibility

Paid Vacation

Shift meals 50% off

Job summary

Flanigan's Enterprises, Inc. is seeking a friendly host/hostess to greet guests, escort them to tables, manage the wait list, and help maintain a warm, efficient dining room.

You will answer questions, restock menus, keep the foyer clean, and coordinate with the manager on duty. This role requires English proficiency, the ability to lift up to 50 lbs, and availability for a five-day work week with opening/closing duties; Florida Responsible Vendor and food safety certs are required.

Qualifications

• Ability to speak, read and write English.
• Strong customer service and guest relations skills.
• Willingness to work opening/closing shifts.

Responsibilities

• Greets guests with Flanigan’s 'Smile Talk' and escorts them to tables.
• Efficiently manages the wait list and seating flow.
• Answers phones and directs guests to the proper staff.
• Keeps foyer, host/hostess station and wait area clean and stocked.
• Concludes guests’ visit with Flanigan’s 'Smile Talk'.
• Performs shift changes, opening/closing duties and sidework.

Skills

English proficiency

Customer service

Teamwork

Lifts up to 50 lbs

Job description

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off