Coconut Grove #18 Host

Flanigan's Enterprises, Inc.; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation after one year

Medical and dental programs available

401K plan with immediate eligibility

Shift meals at 50% off

Job summary

A leading hospitality group located in Miami, Florida, is seeking a friendly Host/Hostess to set a positive tone for guests' experiences. Responsibilities include greeting guests, managing seating flow, maintaining cleanliness, and answering inquiries. Candidates should have a cheerful disposition, effective communication skills, and the ability to lift up to 50 lbs. This full-time role offers paid vacations, health insurance options, and a 401K plan. Join our warm team and help create lasting impressions!

Qualifications

• Displays and maintains a cheerful and courteous temperament.
• Ability to speak, read and write English.
• Complete and pass Florida Responsible Vendor program.
• Complete and pass food safety certification program.

Responsibilities

• Greets guests warmly and manages seating flow.
• Keeps the foyer and host/hostess station clean.
• Answers telephone within 4 rings and responds to inquiries.
• Performs shift changes and assigned sidework.

Skills

Friendly demeanor

Ability to manage wait lists

Effective communication

Physical stamina

Job description

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework
• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
• Five (5) Day Work Week
• Paid Vacation One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off